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Home My WebLink AboutResolution No. R19-47RESOLUTION NO. R19-47 A RESOLUTION ACCEPTING THE PROPOSAL SUBMITTED BY HIGH POINT NETWORKS TO PROVIDE THE CITY'S VOICE OVER INTERNET PROTOCOL (VOID) SERVICE AND SUPPORT SERVICES AND AUTHORIZING THE MAYOR TO EXECUTE A CONTRACT WITH HIGH POINT NETWORKS FOR SUCH SERVICES. WHEREAS, the City of Laurel published a Request for Proposals ("RFP") seeking proposals from qualified companies to provide the City's Voice Over Internet Protocol (VOIP) Service and Support Services as published in the City's RFP; and WHEREAS, the City publicly opened the responses to the RFP, and considered the proposals submitted by qualified companies and has determined that it is in the best interest of the City to select the successful company that appeared most qualified, available and the most affordable; and WHEREAS, the City Staff is recommending the Council select High Point Networks as the company to provide the services sought by the City through the RFP process. NOW, THEREFORE, BE IT RESOLVED by the City Council, of the City of Laurel, Montana, that the City Council hereby accepts the proposal submitted by High Point Networks; and BE IT FURTHER RESOLVED, the City Council hereby authorizes the Mayor to execute a contract for the services and costs provided in the RFP on the City's behalf. Introduced at a regular meeting of the City Council on August 20, 2019, by Council Member McGee. PASSED and APPROVED by the City Council of the City of Laurel this 20"' day of August 2019. APPROVED by the Mayor this 20"' day of August 2019. CITY OF LAUREL l omas C. Nelson, Mayor /0 Bethany Lar}g'V,e,Alerk-Treasurer Approved as for -��d Sam S. Painter, Civil City Attorney R19-47 Voice Over Internet Protocol (VOIP) Service and Support Services HIGH POINT PROPOSAL NETWORKS PROPOSAL NAME: Mitel Phone System PROPOSAL DATE: August 13, 2019 —� C - -- — PREPARED FOR: City of Laurel Bethany Langve 115 West First Street Laurel, MT 59044 cityclerk@laurel.mt.gov PREPARED BY: Mike Felten High Point Networks, LLC. Direct/Mobile/Fax: 406-281-7222 mike.felten@highpointnetworks.com HIGH .,\L POINT NETWORKS Mitel Phone System Mitel Summary Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Expiration Date: 08/31/2019 NOTE - Pricing is based on NJPA/ Sourcewell discounts Completion Date: 2019 TBD P.O.C(s): Matt Lurker Site Address: 115 West First Street, Laurel, MT 59044 Project Brief: Phone System RFP to replace existing Voice Platform at multiple sites and install a Mitel Connect solution to link all sites together to communicate on a 4 -digit dial plan. System Configuration Summary: Sites: 7, FAP, City Hall, Library, Shop, Water Wastewater, Pool. Shop and Pool do not have internet and will continue to use analog lines and existing phones. IP Stations:49 Total not including City Shop and Pool. 15 -FAP, 22 -City Hall, 3 -Library, 7 -Water, 2 -Wastewater. Analog Stations: 6 T1-PRI/SIP Trunks: 1 PRI T1 located @ FAP Standard Analog Trunks: 13 Fax Line: 6 Server: Physical server, with Virtual (VMWare 5.5 — 6.5) Virtual Appliances: Virtual Spare, Virtual Service Appliance Advance Applications: None User Licenses Connect Essentials: 42 — Includes Ext+Mbx, Connect desktop client with IM, collaboration, softphone and video. Also includes Web and App dialer Connect Advanced: 3 — Includes Ext+Mbx, Connect desktop and mobility client with IM, collaboration, softphone and video. Also includes Web and App Dialer, Remote Phone, CRM client integration and Operator. Connect Courtesy: 4 — Includes Ext Only with no Connect client capability Methodology Installation: 6 Phase Installation plan — Voice communication system analysis and ordering, Environmental and infrastructure analysis and upgrade, Resource scheduling and tracking, System load and configuration, Installation Readiness Review, Cutover Admin/End User Training: Included in professional services estimate and will be scheduled during the Project Kick-off call. End User Training a. 90 Min training classes will cover the VoIP Phone and PC Client. b. 15-20 end users per class max. 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGHA POINT NETWORKS Mitel Phone System Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Expiration Date: 08/31/2019 Admin Training a. 4 Hour Administrator training will be provided following the system cutover. b. Admin Training will cover how to manage your system for every day to day maintenance and changes. TRAINING: . All end user training to be provided onsite by an HPN Mite] certified trainer. . Operator/Reception training will be provided only to Operator/Reception staff, as well as IT members that will be supporting. . Training classes will utilize 8-10 of the purchased IP Phones from this project to be setup in the assigned training room for hands on training. . Overhead projector or a TV will be needed to aid in the PC Connect Client portion of the training. . Our trainer will provide a POE switch to M]Voice Connect all the training phones for the duration of the training class. . We Recommend a class schedule to be discussed and posted for employees to sign up for an available class that will fit their day-to-day work schedule. Handouts will be provided to every user that attends the training session, and extras will be left to be used for future reference. Scope of Work: HPN Responsibilities: . Project Management . Discovery and Call Flow for System Configuration . Configuration of 1-2/1-3 Network Configuration a. Voice VLAN Configuration b. IP Address Configuration c. DHCP scope Configuration . Configuration of Windows Server for the MiConnect Director server a. VM 5.5/6.0/6.5 b. Windows 2012R2 Server . Remote — Configuration of MiConnect Switch(s) and any other Peripheral appliance(s) . Remote — Programming of MiConnect Director based on baseline configuration approved by customer . Onsite Installation a. MiConnect Switches, Wall Racks, Termination Blocks, and prepping for Cutover b. IP Phone placement and IP Phone Wall Mounts c. Verify/Testsystem Trunk(s), Call Flow, Analog devices, paging and etc. Onsite — Network assessment of Voice Network . Assistance with MiConnect PC Client rollout via GPO/AD . Onsite — Instructor Lead End User training . Onsite — System Trunk cutover and Testing of System operation . Onsite — First Day Support to verify System is operating as designed . Remote—Administrator Training —4hr . 10 days Post Install Support of moves/adds/changes . Project Documentation Client Responsibilities: . Provide Detailed User Information . Provide Detailed Trunk Information . Provide Building Layout Map for Phone Placement/Cabling requirements . Power Source - Recommend Adequate dedicated or UPS power to ensure all racked equipment is on UPS power. . Rack Space — MiConnect Switches are at 1 U height and can combine two switches into a 1 U Tray . DHCP Server configuration to Connect Specification . Music on hold source or files, or Standard MiConnect MOH can be used. 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGH POINT Quote Information: NETWORKS' Quote #:079755 Version: 2 Delivery Date: 08/13/2019 Mitel Phone System Expiration Date: 08/31/2019 Training sign-up sheets for end users to attend Training Class Training area Exclusions: . Any other work requested outside of this Scope of Work . Cabling services are not included in this Scope, if Cabling is required an additional Quote will need to be approved, or Customer is to source Cabling contractor to complete prior to our Initial Onsite visit . PC updates or patches for Connect Client, these will need to be done prior to our initial Onsite visit . All IP Phones ship with a desktop bracket, wall brackets do NOT come standard, if additional brackets are needed they will be billed separately . Paging bell/PA System . Legacy System disposal . Legacy system wiring disposal . All IP phones include 7 foot patch cord, if longer patch cable required, additional patch cable will be invoiced . Additional/All fees for dedicated fax lines and analog trunks from carrier ChangeControl Inth e eventthat it becomes necessary to alter the scope of work, High Point Networks will initiate contact with the company's point of contact to work out the detai Is associated with impacts to schedules, deliverables and/or financial commitments. No changes to the scope of work will occur without prior authorization. 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGHPOINT NETWORKS Mitel Phone System Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Expiration Date: 08/31/2019 Response for City of Laurel VOIP RFP. Actual phones, licenses, hardware, etc. will be verified when HPN is selected. Pricing will be revised to reflect actual numbers. Discount pricing is good for 30 days after completion of the project. Hardware / Phones / Licenses 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com - 1 60186 Connect Small Business Edition 100 HW bundle, digital trunking without $1,574.59 $1,574.59 server. Includes ST100DA and rack -mount tray. 1 60196 Connect Small Business Edition 100 SW bundle, 50 users. Includes 50 $3,018.29 $3,018.29 Essentials, 1 Courtesy license bundles, 1 Operator license, 24 SIP Trunk licenses, 4 Additional Site license. The phone switch in this bundle will be placed at City Hall and phones at FAP will register to it. 3 10580 Voice Switch ST50A, $1,371.95 $4,115.85 Mite] phone switch for Water, Wastewater and Library 3 10223 Kit, rack mounting tray, for ShoreGear Switch 1 U h. $75.00 $225.00 1 60047 Analog Harmonica and Cable $75.00 $75.00 3 10304 Shoretel VM Guide Manual Pack/25 $10.00 $30.00 3 10503 ShoreTel 480/480g IP Phone Quick Reference, Doc. Pack, Qty 25 $10.00 $30.00 42 10577 Mitel IP Phone IP480g - Requires ST 14 or later. $202.50 $8,505.00 Standard phone with grey scale screen and 8 programmable buttons. Includes 2 for spares 3 10384 Shoretel IP930D DECT Phone, includes base, handset and charger. $328.72 $986.16 Mobile handsets for use at Water and Wastewater 5 10389 ShoreTel Handset: IP930D DECT Phone (Add-on) - includes handset $109.21 $546.05 charger - Requires ST 14 or later Additional handsets and chargers (no base) for Water and Wastewater. 3 10449 Radio Repeater: IP930D DECT Phone -Requires ST 14 or later $136.65 $409.95 Repeaters for Water and Wastewater for the portable handsets. 2 30044 Additional Site License. $271.65 $543.30 3 30149 Connect ONSITE Advanced license bundle. Includes Ext+Mbx, Connect $273.84 $821.52 desktop and mobility client with IM, collaboration, softphone and video. Also includes Web and App Dialer, Remote Phone, CRM client integration and Operator. 3 30145 Connect ONSITE Courtesy license. Includes Extension Only with no $54.33 $162.99 Connect client capability 1 18008 ShoreWare Emergency Notification, 5 or fewer $1,207.32 $1,207.32 Notifies designated users (5 or less) if someone dials 911 within the City offices. 6 10553 IP Phone POE Power Adapter, 10/100/1000 Mbit Ethernet with IEC -05 $35.00 $210.00 cord (North America) To power the phones at the Library and Wastewater. 2" 10580 Voice Switch ST50A, $1,371.95 $2,743.90 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGH AS POINT NETWORKS Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Mitel Phone System Expiration Date: 08/31/2019 Hardware / Phones / Licenses Additional switches for Pool and City Shop (optional) 16 30043 SIP Trunk Software License $50.00 $800.00 `Optional Amount: $2,743.90 Subtotal: $23,261.02 Misc. Equipment 1 Misc MISC Termination Equipment and cables. Only invoiced if needed $300.00 $300.00 2 WALLSHELF4U Wall -Mount Server Rack with Built-in Shelf - Solid Steel - 4U - rack (wall $125.00 $250.00 mount) - 4U Subtotal: $550.00 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGWal POINT NETWORKS Mitel Phone System Network Switches Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Expiration Date: 08/31/2019 Subtotal: $7,558.97 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com 1 16535 Extreme Networks X440 -G2 X440-G2-48p-10GE4 - Switch - managed - $3,513.41 $3,513.41 48 x 10/100/1000 (PoE+) + 2 x 1 Gigabit / 10 Gigabit SFP+ + 4 x combo SFP - rack -mountable - PoE+ PoE network switch at City Hall for City Hall and FAP Extreme Product Warranty/ Support Summary of Entitlements for Extreme 440 G2 Series switches WARRANTY Limited Lifetime Warranty With Express Advanced Hardware Replacement DURATION OF WARRANTY PERIOD Product Lifetime ACCESS TO EXTREME GLOBAL TECHNICAL ASSISTANCE SUPPORT Product Lifetime (8 AM to 5 PM, Monday to Friday local End User's time) Customer is entitled as part of this warranty to utilize Extreme warranty support line via email, Web form or telephone available from 8 AM to 5 PM (Monday to Friday) local End User's time for basic hardware and operational software troubleshooting assistance in connection with warranty claims, including RMA's (excluding installation, confguration and general networking troubleshooting). E -SUPPORT Product Lifetime SOFTWARE/FIRMWARE SUPPORT Product Lifetime for Base Operational Software Updates and Upgrades (Base Operational Software — Embedded software that is required to operate an Extreme -branded network device and is o?ered for sale as an inclusive component of such hardware network device product as further described in Extreme's published price list applicable to such hardware product ("Covered Product') HARDWARE REPLACEMENT Advanced exchange replacement hardware shipped next business day from RMA approval time 1 16533 Extreme Networks ExtremeSwitching X440 -G2 X440-G2-24p-10GE4 - $2,221.95 $2,221.95 Switch - managed - 24 x 10/100/1000 (PoE+) + 4 x 1 Gigabit / 10 Gigabit SFP+ + 4 x combo SFP - rack -mountable - PoE+ PoE Network switch for Water 2 10304 10 Gigabit Ethernet SFP Passive Cable Assembly 1 m Length $95.00 $190.00 For connection between City Hall and FAP 2 10099 Power Cord, 13A, NEMA 5-15, IEC320-Cl5; $29.00 $58.00 1 16531 Extreme Networks X440-G2-12p-10GE4 $1,575.61 $1,575.61 Subtotal: $7,558.97 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGH :Affik P0INT NETWORKS Mitel Phone System Server Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Expiration Date: 08/31/2019 1 VS6-ESSL-KIT-C VMware vSphere Essentials Kit (v. 6) - license - 3 hosts, maximum 2 $495.00 $495.00 processor/host 1 VS6-ESSL-SUB-C VMware vSphere Essentials Kit - ( v. 6) - subscription license ( 1 year) $65.00 $65.00 1 210-AQUB Dell Poweredge R340 Server $3,829.27 $3,829.27 PowerEdge R340 Server Trusted Platform Module 2.0 3.5" Chassis with up to 4 Hot Plug Hard Drives Intel® Xeon® E-2134 3.5GHz, 8M cache, 4C/8T, turbo (71 W) 16GB 2666MT/s DDR4 ECC UDIMM C4, RAID 5 for 3 or more HDDs or SSDs (Matching Type/Speed/Capacity) PERC H730P RAID Controller, 2Gb NV Cache, Adapter (4) 1TB 7.2K RPM SATA6Gbps 512n 3.5in Hot -plug Hard Drive On -Board Broadcom 5720 Dual Port 1 Gb LOM iDRAC9,Enterprise 2x 32GB microSDHC/SDXC Card No Internal Optical Drive ReadyRailsTM Static Rails for 2/4 -post Racks No Bezel Performance BIOS Setting (2) NEMA 5-15P to C13 Wall Plug, 125 Volt, 15 AMP, 10 Feet (3m), Power Cord, North America Dual, Hot -plug, Redundant Power Supply, 350W No Systems Documentation, No OpenManage DVD Kit VMware ESXi 6.5 U2 Embedded Image on Flash Media UEFI BIOS Boot Mode with GPT Partition ISDM and Combo Card Reader PCIe Riser with Fan with up to 1 FH/HL, x8 PCIe + 1 LP, x4 PCIe Gen3 Slots 3 Years, Basic Hardware Warranty Repair: 5x10 HW -Only, 5x10 Next Business Day Onsite Subtotal: $4,389.27 3 year Gold Support .7- '++ 9 S �, ti F"TP'na, 2770 91303-G High Point Networks ShoreCare Partner Support Gold (3 Years paid $1.05 $2,908.50 NoPhones) amountThis • be •. • anually for Subtotal: $2,908.50 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com H IG\\\ P® � N T Quote Information: NETWORKS Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Mitel Phone System Expiration Date: 08/31/2019 :1W01bY1=- :3RiT'I1 -7 1 PROSERVE-PKG High Point Networks Professional Services defined in the pdf online or $23,500.00 $23,500.00 above in this document Subtotal: $23,500.00 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com HIGWAS POINT NETWORKS Mitel Phone System Prepared for: City of Laurel Attn: Bethany Langve 115 West First Street Laurel, MT 59044 Quote Summary Quote Information: Quote #: 079755 Version: 2 Delivery Date: 08/13/2019 Expiration Date: 08/31/2019 Prepared by: High Point Networks, LLC Mike Felten Direct: 406-281-7222 mike.felten@highpointnetworks.com y VP�u'l:`A;>c fell .� _:� aa' 1.: ., , �. } x.�x J -y et:. u h >r.Y w.R ti.�,e 'r,'; ■...'! Y` ,''r.,...i-': Hardware / Phones / Licenses $23,261.02 Misc. Equipment $550.00 Network Switches $7,558.97 Server $4,389.27 3 year Gold Support $2,908.50 HPN Service Bundle $23,500.00 Total: $62,167.76 *Optional Items Description Hardware / Phones / Licenses $2,743.90 Optional Subtotal: $2,743.90 For questions related to your quotation, please contact us using the information above. By signing below, the undersigned accepts High Point Networks Master Service Agreement and represents that he or she is authorized to execute the agreement on behalf of the customer. Acceptance of the quote online is considered acceptance of an offer and binding. All quotes are subject to shipping costs that may not be listed on the quote. Prices quoted are valid for 30 days from Quotation Date. Limitation of Liability for Consequential Damages. High Point Networks, LLC shall not be liable for any indirect, incidental, consequential, exemplary, or punitive damages of any kind or nature. All projects exceeding 10 hours of service will require a 50% down payment of the total project due upon acceptance of the quotation and the remainder due within 30 days of completion. Payment for all other orders are due in 30 days subject to credit approval. Credit card usage as a form of payment may be accepted on pre -approval basis and may be subject to a convenience fee. "Optional" items on the above quote are not included in the total pricing at the bottom of the quote. Note: Once product is ordered and shipped there is NO right of return and may be subject to a restocking fee. Product cannot be returned if ordered in error. Product cannot be returned if next generation product has been released. / '74, z", Signature Date 145 Regal Street Suite 8, Billings, MT 59101 : www.HighPointNetworks.com