HomeMy WebLinkAboutCable Montana Service Reports (2)January 7, 2008
City Council Members
Laurel City Hall
P O Box 10
Laurel, MT 59044
RE: Service Reports for October 2007
Dear Council Members:
Please find below the service order count for the month of October 2007:
Cable Related Service Calls
System Problems
Outages
Cut Cable/Dog Chewed Cable
House drop, fittings, or splitters
4
0
3
23
Total for Cable Related Service Calls 30
Non-Cable Related Service Calls
Customer Related Problems
No Problem When Arrived
Vandalism
0
Subscriber Count
% of Cable Related Problems
8
9
0
1721
1.74%
If you have any questions or concerns, please call 877-234-0102.
Sincerely,
Stuart Gilbertson
Chief Operating Officer
January 7, 2008
City Council Members
Laurel City Hall
POBox 10
Laurel, MT 59044
RE: Service Reports for November 2007
Dear Council Members:
Please find below the service order count for the month of November 2007:
Cable Related Service Calls
System Problems
Outages
Cut Cable/Dog Chewed Cable
House drop, fittings, or splitters
0
0
2
Total for Cable Related Service Calls 17
Non-Cable Related Service Calls
Customer Related Problems
No Problem When Arrived
Vandalism
1
Subscriber Count
% of Cable Related Problems
5
4
1
1728
.983%
If you have any questions or concerns, please call 877-234-0102.
Sincerely,
Stuart Gilbertson
Chief Operating Officer
January 7, 2008
City Council Members
Laurel City Hall
P O Box 10
Laurel, MT 59044
RE: Service Reports for December 2007
Dear Council Members:
Please find below the service order count for the month of December 2007:
Cable Related Service Calla
System Problems
Outages
Cut Cable/Dog Chewed Cable
House drop, fittings, or splitters
1
0
0
Total for Cable Related Service Calls 12
Non-Cable Related Service Calls
Customer Related Problems
No Problem When Arrived
Vandalism
1
Subscriber Count
% of Cable Related Problems
7
3
1
1719
.698%
If you have any questions or concerns, please call 877-234-0102.
Sincerely,
Stuart Gilbertson
Chief Operating Officer