HomeMy WebLinkAboutCable Montana Service ReportsJune 20, 2007
City Council Members
Laurel City Hall
P O Box 10
Laurel, MT 59044
RE: Service Reports for April 2007
Dear Council Members:
Please find below the service order count for the month of April 2007:
Cable Related Service Calls
System Problems
Outages
Cut Cable/Dog Chewed Cable
House drop, fittings, or splitters
2
Total for Cable Related Service Calls 6
Non-Cable Related Service Calls
CustOmer Related Problems
No Problem When Arrived
Vandalism
Subscriber Connt
% of Cable Related Problems
8
9
1765
1.230%
If you have any questions or concerns, please call 877-234-0102. We will be keeping
you informed monthly regarding service order work in your community.
Sincerely,
Stuart Gilbertson
Chief Operating Officer
June 20, 2007
City Council Members
Laurel City Hall
P O Box 10
Laurel, MT 59044
RE: Service Reports for May 2007
Dear Council Members:
Please find below the service order count for the month of May 2007:
Cable Related Service Calls
System Problems
Outages
Cut Cable/Dog Chewed Cable
House drop, fittings, or splitters
16
Total for Cable Related Service Calls 16
Non-Cable Related Service Calls
Customer Related Problems
No Problem When Arrived
Vandalism
1
Subscriber Count
% of Cable Related Problems
1747
.0012%
If you have any questions or concerns, please cali 877-234-0102. We will be keeping
you informed monthly regarding service order work in your community.
Sincerely,
Stuart Gilbertson
Chief Operating Officer