HomeMy WebLinkAboutDepartment Head Meetings Minutes 06.20.2005 MINUTES
DEPARTMENT HEAD MEETING
JUNE 20, 2005 4:20 P.M.
COUNCIL CONFERENCE ROOM
PRESENT:
Gay Easton
Keith Molyneaux
Steve Klotz
Rick Musson
Mary Embleton
Peggy Arnold
Jan Faught
Old Business
Fee schedules - Discuss at department head meeting on July 18t~
o Discussed which ones, how often, etc.
o Need clarification from Mayor Olson - July 18m
Set timeline for website page development
· Policy Manual revisions
o Meeting with Paul Hut/er on June 28th.
o Get revisions to Mary before that date.
· MDU franchise application - report from Mary
o Will mail out this week.
· Resolution for street closures - Sam
o Waiting for MMIA
· Purchasing Policy- Sam
o Wait for new administrative assistant and October 1st enactment
· Inclusion of 8th Avenue in current residential light district
New Business
Other items
o Feedback from attendance at meetings
· "Planning for Results" workshop - Peggy
· Reported on how library can participate and respond to community
projects.
· See attached chart - plan and implement
· Managing Change handout
o Brainstorm by members of community
o AMR contract
o Rick
Jan still disagrees with the AMR contract.
Pay what we owe, but do not need a contract.
Medicare only, but they should do their own billing.
Will have to change fee schedule for ambulance.
Video conferencing · Quote for $12,000
· Needs to schedule for July 26th council workshop.
Department Head Meeting Minutes of June 20, 2005
· Requests for two conferences
· Expenses paid by MACOP
Mary
· Asked for ordering to be done to receive goods and services before June 30th
· Budget transfers - within line items
· Budget amendments - if fund is over
· Ambulance has some expenses
Next department head meeting on Tuesday, July 5th
The meeting adjourned at 4:40 p.m.
Respectfully submitted,
Clerk-Treasurer
2
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MANAGING CHANGE
Involve staffat everystep of the process. The more that staff have to do with
designing the changes, the:more comfortable they will feel with them.
Don't get so involved in the process of change that you lose track of the reasons
for the changes. Always know why you are making changes and alwayS include the
reasons when discussing changes with staff, the board, and the public.
Acknowledge the emotional reactions that we all have when faced with change,
Some change experts suggest that people dealing with change go through much the
same process as people dealing with grief: shock, denial, anger, guilt, depression,
acceptance, and growth. These are strong emotions and they won't just go away if you
ignore them.
Acknowledge the contributions made by the services and programs that are
being phased out. A decision to change the priority of a service based on new
community needs in no way diminishes the value of that service in the past. Celebrate
your achievements and link your past successes at meeting community needs with your
current efforts to continue to do so.
Don't expect change to be quick. It took a long time to establish your current
organizational norms and it will take a long time to change them. Furthermore. the
larger your library is the longer it will take to change things. It is much like the difference
between trying to turn an ocean liner (remember the Titanic?) and a canoe.
Stay focused on the end result. Your plan is intended to improve the library's service
to the people of your community.
Don't automatically assume that all changes will be equally effective. Monitor
changes carefully and make adjustments as needed. Be willing to publicly acknowledge
that a change did not lead to expected results, if necessary.
Don't expect to control the change process. No single person can control
organizational change. What you and other library managers can do is understand the
change process and manage it.
Montana State LiDrary Summer Institute 22 - Resources Sandra Nelson 2005