HomeMy WebLinkAboutCable Montana (3) AU¢ 1 8 200
CI'I-Y OF LAUREL
August 13, 2003
City Hall
ATTN: City Council Members
P O Box 10
Laurel, Montana 59044
RE: Service Reports for July 2003
Dear City Council:
Please find listed below the se~ice order count for the month of July:
System Problems 31
Outages 0
Cut Cable 2
*Non-Cable Related
Service Calls
Customer Related Problems 3
No Problem When Arrived 5
Vandalism 0
No One Home When Arrived 3
Total for Cable
Related Service Calls 33
Subscriber Counts 1742
% of Cable Related Problems 0.02%
If you have any questions or concerns, please call 1-877-234-0102. We will be keeping
you informed monthly regarding service order work in your community.
Sincerely,
Smart Gilbertson
Cable Montana
~1~ ,, I
~J ,~: ,~,J,.7 ]$ /.00,3 i iL~
CITY 0F EI_
Au~st 13, 2003
A~: Ci~ Co,cji Members
POBox 10
La~l, Monma 590~
~: Se~ice Repo~s for July 2003(Pgk City)
Deg CiW Co~cil:
Plebe ~d listed below ~e ~ce order co~t for ~e mon~ of J~y:
System Problem 1
~es 0
Cut Cable 1
*Non-Cable Related
Se~ice C~ls
Customer Relat~ Problems 0
No ~oblem ~en ~ved 0
V~ism 0
No One Home ~en ~v~ 0
To~ for C~le
Related Se~ice Cflls 2
Sub~fiber Co~ts 155
% of Cable Related ~blems 0.01%
If you have ~y questions or concerns, pl~se c~l 1-877-234-0102. We ~11 be keeping
you info~ money reg~ing se~ice o~er work in yo~ co~i~.
S~cerely,
S~ Olbemon
Cable Mon~