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HomeMy WebLinkAbout03 - EMS Monthly Report Laurel Emergency Services Report created 4/22/22: 2020 1090 requests for service 159 times LEMS was unavailable 72 times AMR was unavailable 288 responses in Ward 5 = 27% of calls outside of the city of Laurel 2021 1228 requests for service 135 times LEMS was unavailable 34 times AMR was unavailable 318 responses in Ward 5 = 26% of calls outside of the city of Laurel Recent Month Summary: March 2022: **3 times the QRU responded and the patient refused / no transport to hospital or no patient found and 1 time the QRU paramedic rode in with AMR BLS unit to transport *21 responses in Ward 5 = 23 % of calls outside of the city of Laurel Requests 91 Missed Calls 9=10 % Shortest Delay 2 minutes Longest Delay 31 minutes Average Delay 20 minutes Fire Driver Available 28 times City Driver Available 1 time QRU Response With 1 Provider 4 times ** On A Previous Call 1 times No Crew / Provider Available 5 times AMR Transported or Responded 5 times Red Lodge Transported 0 times HELP Flight Transported 0 times Columbus Transported 0 times Joliet Transported 0 time Park City Transported 0 time PD Assisted Pt no transport 0 time FD Assisted Pt no transport 1 time POV Transport 2 times YCSO Transported 0 times MHP Transported 0 times 2022 Running Totals January February March April May June July August September October November December Total 2021 Requests 100 84 91 Missed Calls 11 10 9 Shortest Delay (minutes) 12 9 2 Longest Delay (minutes) 69 63 31 Average Delay (minutes) 31 33 20 Fire Driver Available 22 27 28 QRU Response w 1 Provider 6 5 4 On A Previous Call 3 0 1 No Crew / Provider Available 2 5 5 AMR Transported or Responded 5 6 5 Columbus Transported 1 1 0 Joliet Transported 0 0 0 Park City Transported 0 1 0 Red Lodge Transported 0 0 0 HELP Flight Transported 0 0 0 POV Transport 5 0 2 PD Assisted Pt no transport 0 1 0 FD Assisted Pt no transport 0 0 1 YCSO Transported 0 0 0 MHP Transported 0 0 0 QRU/AMR Refusal or No Patient 0 1 1 Responses in Ward 5 30 25 21 Other Reporting Information: - I am working with the Mayor, City Clerk and City Attorney to see if we can come up with some creative ideas to help us recruit and retain our staff. - The 2 new volunteer EMTs have started and have both been training a lot and are doing very well. We have been busy and our staff is truly amazing. We continue to struggle with some schedule holes but our staff, both part time and many of the volunteers are absolutely invaluable and w ork extremely hard to help. - Crew sleeping quarters construction is under way and going great, hope to have it completed in the next couple of weeks. Once this is completed the full time schedule will be able to go to a much better start and stop time. Currently their shift is midnight to midnight for their 24 hour shift and not well liked by the staff. This is a deterrent when trying to recruit as well. We will most likely be changing to an 8am to 8am shift, the staff is extremely excited. - Our radio repeater went down a couple of weeks ago which led to an inability to communicate on the radios. Fire was extremely gracious in allowing us to use their channels to communicate with dispatch. We had anticipated this issue and had planned for a replacement, Chief Langve was invaluable in helping get the new one set up and running. - We have received excellent feedback from the hospitals that our EMS service has been one of the best in our stroke patient ca re and documentation recently with new patient care protocols. Super excited to see our crews get a kudos for this. - Our first Safe Kids Yellowstone County Car Seat Check will be held Tuesday, April 26th at 5pm – 7pm. Please share this event with anyone that has kids or grandkids! It is a great way to make sure kiddos are buckled in properly! - We have taught Stop the Bleed for the high school sports medicine class last semester and this semester and we have taught th e course in 2 classes to the CHS Refinery Rescue squad. This is a totally of approximately 60 people so far! We will continue to get this course out to the public.