HomeMy WebLinkAboutResolution No. R21-125RESOLUTION NO. R21-125
A RESOLUTION OF THE CITY COUNCIL AUTHORIZING THE MAYOR TO
SIGN AN AGREEMENT WITH MCCi FOR SERVICES RELATING TO
UPGRADING THE CITY'S LASERFICHE SYSTEM.
BE IT RESOLVED by the City Council of the City of Laurel, Montana,
Section 1: Approval, The Agreement between the City of Laurel and MCCi a copy
attached hereto and incorporated herein, is hereby approved.
Section 2: Execution. The Mayor and the City Clerk of the City of Laurel are hereby
given authority to execute the Agreement on behalf of the City.
Introduced at a regular meeting of the City Council on December 14, 2021, by Council
Member Klose.
PASSED and APPROVED by the City Council of the City of Laurel this 14`h day of
December 2021.
APPROVED by the Mayor this 14`h day of December 2021.
ATT
Bethane, erk-Treasurer
Approved CQJ
Sam S. Painter, Civil City Attorney
R21-125 Approve Agreement with MCCi for City's LaserFiche Upgrade
MASTER SERVICES AGREEMENT NO. 20091
This Master Services Agreement No. 20091 (this "Agreement") is
effective on the date of the last signature, ("Effective Date') and is
made by and between MCCi, LLC, a Florida limited liability company
with its principal office located at 3717 Apalachee Parkway, Suite 201,
Tallahassee, FL 32311 ("MCCi") and Client (defined herein). MCCi and
Client may each be referred to Individually herein as a "Party' or
collectively as the "Parties".
The terms "Client" in this Agreement shall also Include Clients
"Affiliates," defined as a legal entity that directly or indirectly
controls, is controlled by, or is under common control with the
applicable Party. It is agreed that Clients Affiliates who are a party to
the applicable Order (defined below) shall enjoy the same rights,
benefits and obligations set forth in this Agreement as are applicable
to Client.
As used in this Agreement, "MCCi" means the MCCi Affiliate providing
the Services (defined below) to the Client in the applicable Order.
The Parties hereto intending to be legally bound hereby, agree as
follows:
1. Scone of Serylce
MCCi and Client may develop and enter into one or more sales
orders, attached hereto or incorporated by reference, incorporating
a description of the specific goods and/or services requested by
Client and agreed to be performed or otherwise provided by MCC[
(each, and as modified in writing by the Parties, each an "Order').
MCCi will provide to Client those goods and/or services described as
its obligation in the Order (collectively, the "Services'). If applicable,
each Order will also describe items specifically required to be
delivered by MCCi to Client (each a "Deliverable'), and the
acceptance criteria, if any, for each of the Deliverables. Further, each
Order will set forth, among other things, tasks to be performed by
the Parties and roles and responsibilities of each Parry. Each Order
shall specifically Identify this Agreement and Indicate that it is subject
to the terms hereof. Unless provided to the contrary In the
applicable Order, to the extent there are any conflicts or
inconsistencies between this Agreement and any Order or Client
purchase order, except in regard to Sections 2 or 3 herein, the
provisions of this Agreement shall govern and control. Use of pre-
printed forms, including, but not limited to email, purchase orders,
shrink-wrap or click -wrap agreements, except those that may appear
in the appliable Order, acknowledgements or invoices, is for
convenience only and all pre-printed terms and conditions stated
thereon, except as specifically set forth in this Agreement, are void
and of no effect. No amendment or modification to this Agreement
will be valid unless set forth in writing and formally approved by
authorized representatives of both parties. To the extent that there
are any conflicts or inconsistencies between this Agreement and any
Client -entered third -party government purchasing agreement
("Purchasing Vehicle'), the provisions of the Purchasing Vehicle
shall govern and control.
No change order, notice, direction, authorization, notification or
request (each a "Change Order) will be binding upon Client or MCCi,
nor will such Change Order be the basis for any claim for additional
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compensation by MCC!, until Client and MCCi have both signed such
Change Order, or a new Order, as appropriate.
Each MCC! Affiliate will only be liable for those obligations expressly
set forth in the applicable Order to which it is a party. In no event
will a MCCi Affiliate be liable for any of the obligations or liabilities of
any other MCCi Affiliate pursuant to this Agreement.
2. EM
Client shall pay to MCCi the fees and other compensation set forth
in each Order. By executing the applicable Order, Client
acknowledges their pre -approval for any Order Expenses, defined
below, quoted, and will reimburse MCCi for all reasonable out-of-
pocket travel, living and other ancillary expenses paid or Incurred by
MCCi in connection with the Services ("Order Expenses"). If relevant,
and provided to MCCi, MCCi will make commercially reasonable
efforts to conform to Clients expense policy. If a dispute occurs
regarding MCCi's invoicing of Order Expenses not In conformity with
Clients expense policy and greater than five (5) percent of a specific
invoice, such dispute will be subject to Investigation and correction;
otherwise, Client agrees to reimburse MCCi for the full amount of
expenses invoiced. The Client acknowledges that it may incur
expenses due to circumstances such as non-refundable items (e.g.,
airline tickets, training/install charges, hotel reservations, rental cars,
and the like), in the event that (I) Client cancels or reschedules
performance, after MCCI has made the applicable arrangements; or
(li) If Client is not prepared upon MCCI's arrival, which results In
cancellation, delays, and/or the need to reperform any Deliverables.
Client acknowledges that the price of the license and/or subscription
for the use of a third -party licensed product is subject to Increases
during the term of the license and/or subscription or at the time of
renewal. If MCCi is reselling a license and/or subscription of a third -
parry product to Client, then MCCi will provide Client at least 15 days
prior to written notice (an email will be sufficient) of an Increase in
the price of the license and/or subscription. If Client does not agree
to pay such increase in the license and/or subscription, Client must
provide written notice to MCCi within 15 days of the date of the
notice of such increase. Upon receipt of such notice, MCCi will cancel
Clients license and/or subscription to the third -parry licensed
product.
3. Invoicing and Payment
Unless otherwise stated in an Order, MCCi will invoice Client for all
fees, charges and reimbursable expenses on a monthly basis and
upon completion of each Order.
Client agrees to pay all undisputed invoices and undisputed portions
of a disputed Invoice in full within thirty (30) days from the date of
each invoice. Failure to pay invoices by the due date, unless MCCi
has been informed by said due date that an invoice is being
contested and the reason therefor, may result in the Imposition of
interest charges to the extent allowable by law as well as any
associated legal and collection fees incurred.
To the extent that Client is not exempt and/or has not
communicated its tax status to MCCi, Client further agrees to pay
MCCi MSA
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amounts equal to any federal, state or local sales, use, excise,
privilege or other taxes or assessments, however designated or
levied, relating to any amounts payable by Client to MCCI under this
Agreement or any other Agreement between the Parties, exclusive
of taxes based on MCCi's net Income or net worth. Client
understands and accepts that any pricing set forth In an Order does
not Include such taxes.
All recurring software maintenance support, subscriptions and/or
other service packages ("Recurring Services") will automatically
renew unless Client has
(a) terminated the Agreement and/or applicable Order, per
Section 4;
(b) provided sixty (60) days written notice prior to the scheduled
renewal date of the Recurring Services; or
(c) not paid in full the renewal Invoice by the renewal service
period start date.
Once payment has been received, no refunds for Recurring
Services are available.
4. Term. Termination. and Cancellation
This Agreement will commence on the Effective Date and will be
effective for the longer of (i) a one (1) year period or (!!) the term of
the original Order and will renew automatically for one (1) year
periods and continue in full force and effect, unless terminated by
either Party as set forth below. Termination of this Agreement or any
Order hereunder may occur upon any of the following:
(a) Thirty (30) days after a Partys receipt of written notice from
the other Party that this Agreement or the Services, in whole
or in part under an Order, shall be terminated; or
(b) Thirty (30) days after a Party notifies the other in writing that
they are in breach or default of this Agreement, unless the
breaching Party cures such breach or default within such thirty
(30) day period; or
(c) Fifteen (15) days after the filing of a petition in bankruptcy by
or against either Party, any insolvency of a Party, any
appointment of a receiver for such Party, or any assignment
for the benefit of such Partys creditors (a "Bankruptcy
Event"), unless such Party cures such Bankruptcy Event within
the fifteen (15) day period; or
(d) If Client is a city, county, or other government entity the
following applies: If Client's governing body fails to appropriate
sufficient funds to make payments due and to become due
during Client's next fiscal period, Client may, subject to the
terms herein, the applicable Order as of the last day of the
fiscal period for which appropriations were received (each an
"Event of Non-approprlation"). Client agrees to deliver notice
of an Event of Non -appropriation to MCCi at least 30 days prior
to the end of Client's then -current fiscal period, or if an Event
of Non -appropriation has not occurred by that date, promptly
upon the occurrence of any such Event of Non -appropriation.
If this Agreement is terminated following an Event of Non -
appropriation, Client agrees (but only to the extent permitted
by applicable law) that, for a period of one (1) year from the
effective date of such termination, Client shall not purchase or
otherwise acquire any technology performing functions
similar to those performed by the Recurring Services from a
third party.
In all events, Client shall be liable for full payment for Services and/or
Deliverables and reimbursement of MCC!'s expenses incurred
through the effective date of termination. If Client cancels or
suspends an Order, pursuant to this Agreement and only if allowed
hereunder, between completed milestones, MCC! will Invoice Client
for a pro -rated share of the completed portion of each milestone(s)
for Deliverables performed through the date of such termination or
delay. If Services are resumed or Deliverables continued, MCCI will
recommence invoicing per the applicable Order.
S. Working Arrangements
All Services shall be performed remotely, unless otherwise agreed to
by the Parties. If Services are to be performed on Client's premises,
Client shall provide the following to MCCI Personnel: (I) a suitable and
adequate work environment, including space for work and
equipment for performance of the Services; (ii) access to and use of
Client's facilities and relevant information, including all necessary
software, hardware and documentation; (iii) timely assistance in the
acquisition, or correction of any hardware or software problems that
would affect the performance of Services and/or delivery of a
Deliverable; and (!v) any other items set forth in the applicable Order.
Client will ensure that all Client's personnel, vendors, and/or
subcontractors who may be necessary or appropriate for the
successful performance of the Services and/or delivery of a
Deliverable will, on reasonable notice: (1) be available to assist MCCI
Personnel by answering business, technical and operational
questions and providing requested documents, guidelines and
procedures in a timely manner; (I!) participate in the Services as
reasonably necessary for performance under an Order; and (iii) be
available to assist MCC! with any other activities or tasks required to
complete the Services In accordance with the Order.
6. MCCI Personnel
Neither MCCI nor its Personnel (defined below) are or shall be
deemed to be employees of Client but instead are Independent
contractors to Client. MCCI shall be responsible for the
compensation of its Personnel, in addition to any applicable
employment taxes, workmen's compensation and any other taxes,
insurance or provisions associated with the engagement of such
Personnel.
In addition, MCCI shall be responsible for all acts or omissions of its
Personnel. MCCi will not discriminate In the referral or hiring of MCCi
Personnel on the bases of race, religion, sexual orientation, color,
sex, age, national origin, disability that does not affect the ability for
an individual to perform his orherjob, or other protected categories
as required by applicable state, federal, and local laws.
MCCI may utilize independent subcontractors in satisfying its
obligations under this Agreement (collectively with MCCI employees
Last updated: August 2021 MCC! MSA Page 2 of 8
"Personnel'). MCC! remain responsible for all acts and omissions of
all Personnel.
Upon receipt of notice from Client that any MCCi Personnel is not
suitable, MCCi shall remove such person from the performance of
Services and will provide a qualified replacement as quickly as
reasonably possible.
Unless a particular MCCI Personnel member has been identified as
a key resource to the relevant Order, MCCI at Its sole discretion may
reassign, if and as necessary, other appropriately qualified MCCI
Personnel to the relevant Order as long as such assignment will not
affect MCCi's fee for the Services defined or ability to satisfy Its
Deliverables.
Neither Parry is a legal representative of the other nor does a Parry
have the authority, either express or implied, to bind or obligate the
other in any way.
7. Non -Solicitation
To the extent permitted by law, during the term of this Agreement
and for a period of twelve (12) months thereafter, neither Party shall
knowingly (i) Induce or attempt to Induce any then -current employee
or independent contractor of the other Party to terminate his or her
employment or other relationship with the non -soliciting Party or (ii)
solicit or hire any former employee or independent contractor that
had been employed or engaged by the non -soliciting Party during
the previous twelve (12) months. Notwithstanding the foregoing,
either Party may solicit for employment, offer employment to,
employ, or engage as a consultant or advisor, any of the other Partys
personnel who: (1) had no previous direct contact with the soliciting
Partys personnel in connection with, and during the performance of,
the Services hereunder, or (!i) have responded to a general, publicly -
available advertisement for employment by the hiring Party
(including its Affiliates), or (Iii) make unsolicited approaches or
inquiries to such Party (including its Affiliates) regarding
employment opportunities. The current engaging Party, in its sole
discretion, may waive this provision in writing for an individual. In
consideration for such waiver, the soliciting Party agrees to pay a
placement fee equal to fifty (50) percent of such person's new total
annual compensation. This placement fee shall be due Immediately
upon such person's commencement of services.
B. Confidential Information
The Parties acknowledge that in the course of MCC! providing
Services for Client hereunder, each may receive Confidential
Information (as defined below) of the other Party. Any and all
Confidential Information in any form or media obtained by a
Recipient (defined below) shall be held in confidence and shall not
be copied, reproduced, or disclosed to third parties for any purpose
whatsoever except as necessary In connection with the performance
hereunder. Each Recipient further acknowledges that it shall not use
such Confidential Information for any purposes other than in
connection with the activities contemplated by this Agreement. All
consultants assigned by MCCI to Client will sign appropriate forms of
confidentiality agreements on or prior to their start date.
"Confidential Information" means any and all confidential
information of a Party disclosed to the other Party, including, but not
limited to, research, development, proprietary software, technical
Information, techniques, know-how, trade secrets, processes,
customers, employees, consultants, pricing Information and
financial and business information, plans and systems. Confidential
Information shall not include information which: (!)was known to the
Party receiving the information (the "Recipient") prior to the time of
disclosure by the other Party (the "Disclosing Party'); (ii) at the time
of disclosure is generally available to the public or after disclosure
becomes generally available to the public through no breach of this
Agreement or other wrongful act by the Recipient; (Iii) was lawfully
received by Recipient from a third party without any obligation of
confidentiality; or (iv) is required to be disclosed by law or order of a
court of competent jurisdiction or regulatory authority.
The obligations set forth in this Section shall survive termination of
this Agreement for a period of three (3) years thereafter.
9. Intellectual Property
Unless otherwise specified in any Order, or subject to a third party
license agreement, title to all materials, products software, Services,
and/or Deliverables, including, but not limited to, reports, designs,
programs, specifications, documentation, manuals, visual aids, and
any other materials developed and/or prepared for Client by MCCI
under any Order (whether or not such Order is completed) ("Works"),
and all interest therein shall vest in Client and shall be deemed to be
a work made for hire and made In the course of the Services
rendered hereunder. MCCI shall retain a non-exclusive, royalty -free,
world-wide, perpetual license to use, sell, modify, distribute, and
create derivative works based upon any of the foregoing Works in its
information technology professional services business, provided
that in so doing MCCi shall not use or disclose any Client Confidential
Information or Deliverables unique to Client. To the extent that title
to any such Works may not, by operation of law, vest in Client or such
Works may not be considered works made for hire, all rights, title
and interest therein are hereby irrevocably assigned to Client. All
such Works shall belong exclusively to Client, except as set forth
herein, with Client having the right to obtain and to hold in its own
name, copyrights, registrations, or such other protection as may be
appropriate to the subject matter, and any extensions and renewals
thereof. MCCi agrees to give Client and any person designated by
Client, reasonable assistance, at Client's expense, required to perfect
the rights defined in this Section 9. Unless otherwise requested by
Client, upon the completion of the Services to be performed under
each Order or upon the earlier termination of such Order, MCC! shall
promptly turn over to Client all Works and Deliverables developed
pursuant to such Order, including, but not limited to, working papers,
narrative descriptions, reports and data.
Notwithstanding the foregoing, the following shall not constitute the
property of Client: (1) MCCI software, Including but not limited to any
proprietary code (source and object), or that which is subject to
third -party license agreements with MCCI; (II) those portions of the
Deliverables which include information in the public domain or
which are generic ideas, concepts, know-how and techniques within
the computer design, support and consulting business generally;
and (iii) those portions of the Deliverables which contain the
Last updated! August 2021 MCCI MSA Page 3 of 8
computer consulting knowledge, techniques, tools, routines and
sub -routines, utilities, know-how, methodologies and information
which MCC! had prior to or acquired during the performance of its
Services for Client and which do not contain any Confidential
Information of Client conveyed to MCCI. Should MCCI, in performing
any Services hereunder, use any computer program, code or other
materials developed by it independently of the Services provided
hereunder ("Pre-existing Work"), MCCI shall retain any and all rights
In such Pre-existing Work. MCCI hereby grants Client a paid up,
world-wide, non-exclusive license to use and reproduce the Pre-
existing Work for Its Internal business needs.
Client understands and agrees that MCC! may perform similar
services for third Parties using the same Personnel that MCCI may
use for rendering Services for Client hereunder, subject to MCCfs
obligations respecting Client's Confidential Information pursuant to
Section 8.
10. Data Privacy
In the event that MCCi, in the course of providing Services to Client,
receives, stores, maintains, processes or otherwise has access to
"Personal Information" (as defined by the State Data Protection
Laws (defined below) and/or European Union Directives, and
Including, but not limited to, an individual's name and social security
number, driver's license number or financial number) then MCCI
shall safeguard this information in accordance with these laws. MCCi
may disclose Personal Information for business purposes only on a
need -to -know basis and onlyto (I) MCC! Personnel, (II) anythird-party
service providers that has agreed to safeguard Personal Information
in a like manner as MCCi safeguards such information, and (111) with
other entities authorized to have access to such Information under
applicable law or regulation. MCCi may disclose Personal
Information when necessary to protect its rights and property, to
enforce its terms of use and legal agreements, as required or
permitted by law, or at the request of law enforcement authorities
and the courts, and pursuant to a subpoena. MCC! shall have no duty
to notify Client of such compliance with law. MCC! takes reasonable
and appropriate measures to maintain the confidentiality and
security of Personal Information and to prevent its unauthorized use
or disclosure. To the extent that MCCi experiences a Security Breach
as defined under the applicable State Data Protection Laws for
information generated in connection with this Agreement or any
Order hereto, MCCI shall notify Client in writing within five (5)
business days of confirming the same.
MEMO=
(a) Services Warranty.
MCCI warrants that all Services shall be performed by personnel with
relevant skill sets and familiar with the subject matter for the Order
in a professional, competent, and workman -like manner.
MCC!'s delivery of a Deliverable to Client shall constitute a
representation by MCCi that it has conducted a review of the
Deliverable and believes it meets the written specifications, If any,
set forth in the corresponding Order. Client shall then have the right
to conduct any review of the Deliverable as Client shall deem
necessary or desirable. If Client, in its reasonable discretion,
determines that any submitted Services, or Deliverable does not
meet the specifications, set forth in the applicable Order, Client shall
have five (5) business days after MCCi's submission to give written
notice to MCCi specifying the deficiencies in reasonable detail. MCCi
shall use reasonable efforts to promptly cure any such deficiencies.
After completing any such cure, MCCI shall resubmit the Deliverable
for review as set forth above. Notwithstanding the foregoing, if Client
fails to reject any Deliverable within five (5) business days, such
Deliverable shall be deemed accepted.
MCCI DOES NOT WARRANT THAT THE SERVICES OR DELIVERABLES
WILL BE UNINTERRUPTED OR ERROR -FREE, PROVIDED THAT MCCI
SHALL REMAIN OBLIGATED PURSUANT TO THIS SECTION 11. IF THE
SERVICES FAIL TO CONFORM TO THE FOREGOING WARRANTY IN
ANY MATERIAL RESPECT OR TO THE SPECIFICATION SET FORTH IN
AN ORDER, CLIENTS INITIAL REMEDY WILL BE FOR MCCI, AT ITS
EXPENSE, TO PROMPTLY USE COMMERCIALLY REASONABLE
EFFORTS TO CURE OR CORRECT SUCH FAILURE. UPON FAILURE OF
THE FOREGOING, CLIENTS REMEDIES, AND MCCI'S ENTIRE LIABILITY,
AS A RESULT OF SUCH FAILURE, SHALL BE SUBJECT TO THE
LIMITATIONS SET FORTH IN SECTION 12 BELOW. THE FOREGOING
WARRANTY IS EXPRESSLY CONDITIONED UPON (p CLIENT
PROVIDING MCCI WITH PROMPT WRITTEN NOTICE OF ANY CLAIM
THEREUNDER PRIORTO THE EXPIRATION THEREOF, WHICH NOTICE
MUST IDENTIFY WITH PARTICULARITY THE NON -CONFORMITY; (II)
CLIENTS FULL COOPERATION WITH MCCI IN ALL REASONABLE
RESPECTS RELATING THERETO, INCLUDING, IN THE CASE OF
MODIFIED SOFTWARE, ASSISTING MCCI TO LOCATE AND
REPRODUCE THE NON -CONFORMITY; AND (III) WITH RESPECT TO
ANY DELIVERABLE, THE ABSENCE OF ANY ALTERATION OR OTHER
MODIFICATION OF SUCH DELIVERABLE BY ANY PERSON OR ENTITY
OTHER THAN MCCI. MCCI ALSO DOES NOT WARRANT ANY THIRD -
PARTY PRODUCTS PROCURED ON BEHALF OF CLIENT. I F THERE ARE
ANY PRODUCT WARRANTIES PROVIDED BY THE MANUFACTURER OF
THE PRODUCT, ANY REMEDY SHOULD BE REQUESTED DIRECTLY
FROM MANUFACTURER AND MCC! HAS NO LIABILITY ASSOCIATED
THEREWITH.
In the event that Client asserts any claim for warranty services
hereunder and such claim relates to any matter that is mutually
determined by the Parties not to be MCCi's responsibility hereunder
(including any problem with Client's computer hardware or software
that was not caused by any Services performed by MCCI), Client shall
pay MCC! for all costs Incurred for all evaluation, correction or other
services performed by MCCI relating to such claim on a time and
materials basis at MCCi's then standard rates.
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(b) General Warranty.
MCCi shall perform the Services in compliance with all applicable
federal and state laws and regulations and Industry codes, including
but not limited to (i) federal and state anti -kickback laws and
regulations, (I!) federal and state securities laws, meaning that MCCi
agrees that Client may be a publicly traded company and MCCi shall
Instruct MCC[ Personnel that federal and state securities laws
prohibit the purchase, sale, or pledge of Client stock while in
possession of any material, non-public information, (III) the Foreign
Corrupt Practices Act of 1977, (iv) federal and state privacy and data
protection laws, Including, but not limited to, Health Insurance
Portability and Accountability Act of 1996 and the Health Information
Technology for Economic and Clinical Health Act (collectively, "state
Data Protection Laws"), and (v) MCC! also represents that it uses E -
Verify to verify the work authorization of all newly hired employees.
12. Indemnification and Limitation of Liability
Each Party ("Indemnifying Party") shall indemnify, defend, and hold
the other harmless against any loss, damage, or costs (Including
reasonable attorneys' fees) in connection with third parry claims,
demands, suits, or proceedings ("Claims") to the extent caused by
the Indemnifying Parry.
(a) MCC( Indemnification.
MCC! shall defend, indemnify, and hold Client harmless against
Claims made or brought against Client for Bodily injury or personal
property damage arising out of the Indemnifying Partys
performance within the scope of its responsibilities under this
Agreement or by a third party alleging that the use of any Deliverable
as provided to Client under this Agreement or any Order hereto and
used in accordance with this Agreement and relevant
documentation, infringes any third party's intellectual property
rights. Notwithstanding the foregoing, MCC! shall not be required to
indemnify Client to the extent the alleged infringement! (x) is based
on information or requirements furnished by Client, (y) is the result
of a modification made by an entity other than MCCi, or (z) arises
from use of a Deliverable in combination with any other product or
service not provided or approved In writing by MCCI. If Client is
enjoined from using the Deliverable or MCCi reasonably believes
that Client will be enjoined, MCCi shall have the right, at its sole
option, to obtain for Client the right to continue use of the
Deliverable or to replace or modify the same so that it is no longer
Infringing. If neither of the foregoing options is reasonably available
to MCC!, then this Agreement may be terminated at either Partys
option, and MCCI's sole liability shall be subject to the limitation of
liability provided In this Section.
(b) Client Indemnification.
If the Services require MCCi to access or use any third parry products
provided or used by Client, Client warrants that it shall have all rights
and licenses of third Parties necessary or appropriate for MCCi to
access or use such third party products and agrees to produce
evidence of such rights and licenses upon the reasonable request of
MCC! and to indemnify, hold harmless and defend MCC! from and
against any Claims to the extent arising from MCCI's access to or use
of such third party products. Should MCCi provide third party
licensed software hereunder, Client will indemnify, defend, and hold
MCCi harmless for the breach by Client or any entity for whom Client
provides access the same, for any breach of such third -party terms
of use, including, without limitation, a licensor's end user license
agreement, acceptable use policy and the like.
IF CLIENT IS A CITY, COUNTY, OR OTHER GOVERNMENT ENTITY AND
SUCH ENTITIES GOVERNING BODY PROHIBITS INDEMNIFICATION
THEN CLIENTS INDEMNIFICATION OBLIGATIONS SHALL BE
REDUCED TO REFLECT THE LIMITATIONS THAT ARE LEGALLY
BINDING ON CLIENT.
(c) Indemnification Procedure.
Each indemnified Party shall give the indemnifying Party (a) prompt
written notice of the Claim; (b) sole control of the defense and
settlement of the Claim (provided that the indemnifying Party may
not settle any Claim unless it unconditionally releases the
indemnified Party of all liability and does not otherwise negatively
impact the indemnified Party's rights, including, without limitation,
those in its intellectual property); and (c) at indemnifying Party's cost,
all reasonable assistance.
(d) Limitation of Liability.
(I) IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR SPECIAL,
EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, LOST REVENUES, PROFITS,
SAVINGS OR BUSINESS) OR LOSS OF RECORDS OR DATA, WHETHER
OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED
TO SUCH PARTY IN ADVANCE OR COULD HAVE BEEN REASONABLY
FORESEEN BY SUCH PARTY, AND WHETHER IN AN ACTION BASED ON
CONTRACT, WARRANTY, STRICT LIABILITY, TORT (INCLUDING,
WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE. EXCEPT FOR A
PARTY'S PAYMENT AND INDEMNIFICATION OBLIGATIONS, EACH
PARTY'S MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS, LOSSES
OR OTHER LIABILITY ARISING OUT OF, OR CONNECTED WITH, THIS
AGREEMENT, THE SERVICES, DELIVERABLES AND/OR SOFTWARE
PROVIDED HEREUNDER OR CLIENTS USE OF ANY SUCH SERVICES,
DELIVERABLES AND/OR SOFTWARE, AND WHETHER BASED UPON
CONTRACT, WARRANTY, STRICT LIABILITY, TORT (INCLUDING,
WITHOUT LIMITATION, NEGLIGENCE), OR OTHERWISE, SHALL IN NO
CASE EXCEED THE AGGREGATE AMOUNTS PAID TO MCCI BY CLIENT
UNDER THE APPLICABLE ORDER, GIVING RISE TO SUCH CLAIM
DURING THE LAST SIX (6) MONTHS.
(i!) NOTWITHSTANDING SECTION 12(d) MCCIS LIABILITY FOR
CLAIMS INVOLVING ITS INDEMNIFICATION OBLIGATIONS SHALL BE
LIMITED TO $500,000.
EACH PARTY'S ENTIRE LIABILITY AND CLIENTS REMEDIES UNDER
THIS AGREEMENT SHALL BE SUBJECT TO THE LIMITATIONS
CONTAINED IN THIS SECTION 12. THE LIMITATIONS ON WARRANT/
AND LIABILITY SPECIFIED IN SECTIONS 11 AND 12 HEREOF WILL
SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY HEREIN IS
FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
The Parties acknowledge that the limitation of warranties and
liabilities as set out in this Agreement are an essential basis of this
Agreement and that the prices agreed to be paid by Client for
Services reflect these limitations.
Last updated: August 2021 MCCi MSA Page 5 of 8
13. Insurance
During the term of this Agreement, MCCI shall carry, at its sole
expense, insurance coverage to include at a minimum the following:
• Workers Compensation: State statutory limits and $1,000,000
employers' liability
Comprehensive General Liability: $2,000,000 per occurrence
and $4,000,000 in the aggregate
Professional Liability and Errors & Omissions: $1,000,000 per
occurrence and $3,000,000 in the aggregate
• Cyber and Technical Errors and Omissions: $3,000,000 in the
aggregate
MCCI, at Client's request, will name Client as an additional insured
under the Comprehensive General Liability policy. MCC! represents
that Client is automatically Included as an additional insured under
the Errors and Omissions and Cyber and Technical Errors and
Omissions policies for vicarious liability but no modified certificate
of insurance will be provided.
14. Notices
All notices, demands and other communications required or
permitted hereunder or in connection herewith shall be in writing
and shall be deemed to have been duly given if delivered (including
by receipt verified electronic transmission) or five (5) business days
after mailed in the Continental United States by first class mail,
postage prepaid, to a Party at the following address, or to such other
address as such Party may hereafter specify by notice:
If to MCCi
MCCI, LLC
3717 Apalachee Parkway
Suite 201
Tallahassee, FL 32311
Attn: Legal Department
Email: legal@mccionovations.com
15. Miscellaneous
If to Client:
City of Laurel
PO Box 10
Laurel, MT 59044
Attn: Brittney Moorman
Email: b!nuQr[nan@laurel,mt.gov
(a) 3rd Party EULA Provisions.
Client acknowledges that they are responsible for adhering to any
third -party End User License Agreements, acceptable use policies
and/or terms and conditions or similar requirements ("EULA"),
whether supplied by MCCI as a convenience or not, for any products
procured on behalf of Client by MCCI.
(b) Use of Open -Source Code.
Except as disclosed in the Order, MCCI does not distribute nor
otherwise use any open source or similar software in a manner that
would obligate MCC! to disclose, license, make available or distribute
any of its material proprietary source code as a condition of such
use. For purposes of this Agreement, "Open Source"shall mean any
software or other Intellectual Property that is distributed or made
available as "open source software" or "free software" or is otherwise
publicly distributed or made generally available in source code or
equivalent form under terms that permit modification and
redistribution of such software or Intellectual Property. Open -
Source Materials includes, but may not be limited to, software that
is licensed under the GNU General Public License, GNU Lesser
General Public License, Mozilla License, Common Public License,
Apache License or BSD License, as well as all other similar "public"
licenses.
(c) Client Software Customizations.
Client may choose to customize their software internally without
MCCI's help. MCCI Is not responsible for any damages caused by
Client's customization of the software. MCCI will not be held
responsible for correcting any problems that may occur from these
customizations.
(d) MCCI Software Configuration Services.
Client may elect to contract with MCC! to configure Client's
software. In these situations, Client acknowledges they are
responsible for testing all software configurations and as such,
waives any and all liability to MCCI for any damages that could be
related to these software configurations.
(e) Compliance with Laws.
To the extent applicable to the Parties each Party shall comply with
and give all notices required by all applicable federal, state, and local
laws, ordinances, rules, regulations, and lawful orders of any public
authority bearing on use of the Services, Deliverables and/or
software and the performance of this Agreement.
(f) Equal Opportunity.
To the extent applicable to the Parties each shall abide by the
requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), and
the posting requirements of 29 CFR Part 471, appendix A to subpart
A, if applicable. These regulations prohibit discrimination against
qualified individuals based on their status as protected veterans or
individuals with disabilities and prohibit discrimination against all
individuals based on their race, color, religion, sex, sexual
orientation, gender identity or national origin.
(g) Excluded Parties List.
To the extent required by law and applicable to Client, MCC! agrees
to promptly report to Client if an employee or contractor is listed by
a federal agency as debarred, excluded or otherwise ineligible for
participation In federally funded health care programs.
(h) Force Majeure.
If either of the Parties hereto are delayed or prevented from fulfilling
any of Its obligations under this Agreement by force majeure, said
Parties shall not be liable under this Agreement for said delay or
failure. "Force Majeure" means any cause beyond the reasonable
control of a Party including, but not limited to, an act of God, an act
or omission of civil or military authorities of a state or nation,
epidemic, pandemic, fire, strike, Flood, riot, war, delay of
transportation, or inability due to the aforementioned causes to
obtain necessary labor, materials or facilities.
(1) Audit Rights.
With reasonable notice and at a convenient location, Client will have
the right to audit MCCI's records to verify the accuracy of invoicing to
Client.
In addition, should any of Client's regulators legally require access to
audit the Services, MCCI will, to the extent legally required by such
Last updated: August 2021 Mcci MSA Page 6 of 8
regulators, provide access for the same. All results of such audits
shall be MCCi Confidential Information.
Client shall bear all costs associated with audits.
(J) Assignment.
Neither Party may assign or otherwise transfer any of Its rights,
duties or obligations under this Agreement without the prior
written consent of the other Parry. Either Party, however, without
any requirement for prior consent by the other, may assign this
Agreement and its rights hereunder to any entitywho succeeds (by
purchase, merger, operation of law or otherwise) to all or
substantially all of the capital stock, assets or business of such Party,
if the succeeding entity agrees in writing to assume and be bound
by all of the obligations of such Party under this Agreement. This
Agreement shall be binding upon and accrue to the benefit of the
Parties hereto and their respective successors and permitted
assignees.
(k) Modification.
This Agreement may be modified only by a written amendment
executed by duly authorized officers or representatives of both
Parties.
(1) Provisions Severable.
If any provision in this Agreement Is held by a court of competent
jurisdiction to be invalid, void, or unenforceable, then such provision
shall be severed from this Agreement and the remaining provisions
will continue in full force.
(m) Dispute Resolution.
Should a dispute arise between MCC! and Client involving their
respective responsibilities, limitations or the working relations
between the Parties under this Agreement or any Order, then the
Parties will make reasonable efforts to amicably resolve the dispute.
Prior to entering arbitration as set forth below, the Parties agree that
any dispute will initially be referred to their senior management for
resolution within ten (10) business days of receipt of notice
specifying and asking for the intervention of the Partles'superiors. If
the dispute is still unresolved after such ten (10) business day period,
the Parties agree unresolved disputesshall be resolved by mediation
or filing the appropriate lawsuit in Montana's Thirteenth judicial
District Court.
(n) Interpretation.
The descriptive headings of this Agreement and of any Order under
this Agreement are for convenience only and shall not affect the
construction or interpretation of this Agreement. As used herein,
"include" and its derivatives (Including, "e.g.") shall be deemed to
mean "including but not limited to." Each Party acknowledges that
this Agreement has been the subject of active and complete
negotiations, and that this Agreement should not be construed In
favor of or against any Party by reason of the extent to which any
Party or Its professional advisers participated in the preparation of
this Agreement.
(o) Publicity.
MCC! may use the name of Client, the existence of this Agreement
and the nature of the associated services provided herein for
marketing purposes, except that such use shall not include any
Client Confidential Information as defined in Section 8 of this
Agreement.
(p) Entire Agreement.
This Agreement and all Order(s) attached hereto constitute the
complete and exclusive statement of the agreement between the
Parties and supersedes all proposals, oral or written, and all other
prior or contemporaneous communications between the Parties
relating to the subject matter herein.
(q) Counterparts.
This Agreement may be executed in several counterparts, each of
which will be deemed an original, and all of which taken togetherwill
constitute one single agreement between the Parties with the same
effect as if all the signatures were upon the same instrument. The
counterparts of this Agreement may be executed and delivered by
facsimile or other electronic signature (including portable document
format) by either of the Parties and the receiving Party may rely on
the receipt of such document so executed and delivered
electronically or by facsimile as if the original had been received.
(r) Governing Law.
This Agreement, any claim dispute or controversy hereunder (a
"Dispute'l will be governed by (i) the laws of the State of Florida, or
(ii) if Client is a city, county, municipality or other governmental entity,
the law of state where Client is located, in all cases without regard to
its conflicts of law. The UN Convention for the International Sale of
Goods and the Uniform Computer Information Transactions Act will
not apply. In any Dispute, each Party will bear Its own attorneys' fees
and costs and expressly waives any statutory right to attorneys' fees.
(s) Bench Trial.
The Parties agree to waive, to the maximum extent permitted by law,
any right to a jury trial with respect to any Dispute.
(t) No Class Actions.
NEITHER PARTY SHALL BE ENTITLED TO JOIN OR CONSOLIDATE
CLAIMS BY OR AGAINST EACH OTHER, SUCH PARTY'S PROVIDERS,
AND/OR CLIENTS, OR PURSUE ANY CLAIM AS A REPRESENTATIVE OR
CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
(u) Limitation Period.
Neither Parry shall be liable for any claim brought more than two
(2) years after the cause of action for such claim first arose.
(Remainder of Page Intentionally Left Blank; Signature Page Follows)
Last updated: August 2021 MCO MSA Page 7 of 8
IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their respective duly authorized representatives
as of the Effective Date.
MCCI, LLC
Name:
Title:
Date:
PO BOX 10
LAUREL, MT 59044
Last updated: August 2021 MCC! MSA Page 8 of 8
ADDENDUM NO,1 TO MASTER SERVICES AGREEMENT NO. 20091
•� •
Pursuant to Master Services Agreement No. 20091 ("Agreement'):
This Laserfiche Subscription Site License Order, designated as Addendum No. 1 is entered into as of 104 14 2021 ("Addendum Effective
Date'), by and between MCCi and Client and is hereby incorporated into the Agreement and made a part diereof. If there is any conflict between a
provision of the Agreement and this Addendum, the Agreement will control. Any capitalized terms not otherwise defined herein shall have the
meaning set forth in the Agreement. This Order supersedes any previous quote or proposals received.
IN WITNESS WHEREOF, the Parties hereto have caused this Addendum No. 1 to be executed by their respective duly authorized representatives as
of the Addendum Effective Date.
MCCi, LLC
Signed:
Name:
Title:
Date:
CITY OF LAUREL ("Clientl
ilk
/
Date:s
Addendum No. 1 to Master Services Agreement No. 20091 Page 1 of 14
PRICING: LASERFICHE SUBSCRIPTION
mccl
3717 Apalachee Parkway, Suite 201 Bill /Ship to: Brittney Moorman
Tallahassee, FL 32311 bmoorman@laurel.mt.gov
850.701.0725
850.564.7496 fax
Client Name: City of Laurel
Quote Date: December 06, 2021
Quote
Number: 22010
Order Type: Platform Change
Product Description:
Qty. Unit Cost
Annual Total
LASERFICHE ANNUAL SUBSCRIPTION - BASIC
Q
Laserfiche Municipality Site License Subscription
1 $3,100.00
$3,100.00
(Population Less than 10,000)
Q
Laserfiche Records Management Subscription
1 Included
Included
Laserfiche Public Portal Subscription for Unlimited Laserfiche Servers
1 Included
Included
[�
Laserfiche Quick Fields Complete with Agent Subscription (10 -Pack)
1 included
Included
0
Laserfiche Advanced Audit Trail Subscription
1 included
Included
Q
Laserfiche Forms Portal Subscription
3 Included
Included
Laserfiche Sandbox Subscription
3 Included
Included
Laserfiche Integration with DocuSign Subscription
1 Included
Included
Laserfiche Annual Recurring Subscription Subtotal
$3,100.00
MCCi
ANNUAL SUBSCRIPTION
0
Laserfiche PowerPack by MCCi Subscription
1 $1,000.00
$1,000.00
Requires dedicated Full Named User.
MCCi Annual Recurring Subscription Subtotal
$1,000.00
MCCi SUPPLEMENTAL SUPPORT SERVICES SUBSCRIPTION
Q
Process Administration Support Services for Laserfiche, Level 2
1 $7,245.00
$7,245.00
Client needs are estimated based on the current components provided
herein: up to 25 hours that will expire at the end of your renewal term.
Q
Training Center for Laserfiche Site License, Population Less than
1 $450.00
$450.00
10,000
MCCi SLA for Laserfiche Site License, Population Less than 10,000
1 $600.00
$600.00
MCCi Supplemental Support Services Annual Recurring Subscription Subtotal
$8,295.00
GRAND TOTAL - RECURRING ANNUAL SUPPORT/SUBSCRIPTION
Addendum No. 1 to Master Services Agreement No. 20091 Page 2 of 14
Service Description:
Qty.
Unit Cost
Total
MCCi
SERVICE PACKAGES
[JJ
Implementation Services Package
1
$1,025.00
$1,025.00
Cost is based on the current components provided herein, MCCi's certified
personnel will administer these services to assist Client with implementing
the softwore7subscription components purchased.
Q
Laserfiche Licensing Platform and Version Upgrade Package
1
$4,100.00
$4,100.00
Laserfiche PowerPack by MCCi Installation and Configuration Package
1
$1,025.00
$1,025.00
Service Packages Subtotal
$6,150.00
EXISTING LASERFICHE SOFTWARE SUPPORT CREDIT
0 Laserfiche Team Server -1
Laserfiche Full User -1
Q Laserfiche Retrieval User -4
Q Laserfiche Snapshot -1
Q Laserfiche ScanConnect (Legacy) -1
Laserfiche Software Support Credit Proration 1
2] Existing Laserfiche Software Support Credit Total ($133.05)
Q Laserfiche Promo 2021SBLUD (51,483.47)
TOTALPROJECT • • $16,928.47
All Order Pricing Expires in 30 Days
This is NOT an invoice. Please use this confirmation to initiate your purchasing process
RECURRING SERVICES
The Recurring Services portion of this Order will be based on the pricing at the time of renewal. It will systematically
renew unless written notice of termination has been provided per the master agreement. In the event that a
manufacturer increases its prices for recurring annual services, the increase will be passed along to the Client. No
more than once per year, MCCi may adjust its recurring annual services to coincide with current U.S. inflation rates;
any increase will not exceed the cumulative increase in the Consumer Price Index (CPI) occurring since the last price
increase.
SALES TAX
Sales tax will be invoiced where applicable and is not included in the fee quote above.
REMOTE SERVICES
All services will be performed remotely unless noted otherwise.
Addendum No. 1 to Master Services Agreement No. 20091 Page 3 of 14
PRODUCT ORDER TERMS
MCCi will process Product Orders as follows:
All Software, Recurring Annual Within 30 days of receipt of Order
Support/Subscription, and
Supplemental Support Services
The act of MCCi processing orders determines the start date of annual Recurring Service periods. Establishment of
start dates for 3rd party manufacturer products are subject to each manufacturer's current policy.
BILLING TERMS
MCCi will invoice Client as follows:
Product/ServiceDescription
All Software, Recurring Annual
. Initial Sale: Upon delivery of software or activation of the subscription.
Support/Subscription, and
• Annual Renewal: 75 days in advance of expiration date.
Supplemental Support Services
Service Packages
50% of the total upon receipt of Order, remaining 50% upon delivery
completion and Client acceptance.
MCCi will invoice MCCi shall not send any invoices nor claim payment for any fees or expenses incurred by MCCi until
both parties authorize this Order. Sales tax will be invoiced where applicable and is NOT included in the Pricing
section.
Addendum No. 1 to Master Services Agreement No. 20091 Page 4 of 14
SERVICE PACKAGES
Cel4►14 7_\W_F*1i1JLVA 1iIII Is] ki&I
To determine which platform/licenses are applicable, please refer to the Pricin section. The following assumptions
serve as the basis for the Service Package(s) reflected below. Any service or activity not described below is not
included in the Scope of services to be provided. Variations to the following may impact the Service Package's cost
and/or schedule justifying a change order.
• MCCi's completion of a Deliverable to Client shall constitute that MCC! has conducted its own review and believes
it meets Client's requirements. Client shall then have the right to conduct its own review of the Deliverable as
Client deems necessary. If Client, in its reasonable discretion, determines that any submitted Deliverable does
not meet the agreed upon expectations, Client shall have five (5) business days after MCCi's submission to give
written notice to MCCi specifying the deficiencies in reasonable detail. MCC! shall use reasonable efforts to
promptly resolve any such deficiencies. Upon resolution of any such deficiencies, MCCi shall resubmit the
Deliverable for review as set forth above. Notwithstanding the foregoing, if Client fails to reject any Deliverable
within five (5) business days, such Deliverable shall be deemed accepted.
• If either party identifies a business issue during the project, MCCi and Client must jointly establish a plan to
resolve the issues with potential impact analysis of timeline and budget within five (5) business days of
identification. Any necessary business decision resulting from the identified business issues must be made by
Client within five (5) business days from request.
• Client is responsible to ensure that adequate hardware/infrastructure is in place and capable of handling the
extra resources that may be required to support the services performed.
• Any additional software licensing needs related to this service/process configuration have not been considered
or included as part of service packages. Client is responsible for ensuring that the required software licensing is
available.
• If the Services require MCCi to access or use any third party software products provided or used, Client warrants
that it shall have all rights and licenses of third parties necessary or appropriate for MCO to access or use such
third party products and agrees to produce evidence of such rights and licenses upon the reasonable request of
MCC! and to indemnify, hold harmless and defend MCC! from and against any claims, actions, demands, lawsuits,
damages, liabilities, settlements, penalties, fines, costs and expenses (including reasonable attorneys' fees) to
the extent arising from MCC!'s access to or use of such third party products.
• Client will maintain primary contacts and project staff for the duration of the project, as a change in staff may
result in a change order for time spent by MCCi on retraining, reeducating, or changes in direction.
• Through the course of this project, MCCi may choose to utilize the third -parry service Asana
(http://www.asana.com) for project management and team collaboration. Documentation and correspondence
exchanged between MCCi and Client may be stored in Asana.
• Client will ensure that all Client's personnel who may be necessary or appropriate forthe successful performance
of the services will, on reasonable notice: (I) be available to assist MCCi' personnel by answering business,
technical and operational questions and providing requested documents, guidelines and procedures in a timely
manner; (ii) participate in the services as reasonably necessary, and (III) be available to assist MCCi with any other
activities or tasks required to complete the services.
• All pricing assumes Client will grant MCCi unattended access to the required infrastructure for the project. Failure
to provide this access can result in a change order increasing the cost to the client and the timeline of the project.
Addendum No. 1 to Master Services Agreement No. 20091 Page 5 of 14
IMPLEMENTATION SERVICES PACKAGE
MCCi's certified personnel will administer these services to assist Client with implementing the software/subscription
components purchased.
MCCi ACTIVITIES AND/OR DELIVERABLES
Professional Services may include any of the following for the purchased components:
• Project management associated with the proposed solution:
• Outlining requirements
• Setting expectations for project success
Assistance with basic repository configuration and user account setup (Laserfiche only)
Basic configuration of all software components and remote installation as needed
Review of implemented solution
LASERFICHE LICENSING PLATFORM AND VERSION UPGRADE PACKAGE
MCCi's Laserfiche Licensing Platform and Version Upgrade Package is designed for MCCi to switch your existing
Laserfiche Licensing Platform (e.g., United, Teams, Avante, Rio) to a new Laserfiche Licensing Platform (e.g., United to
Avante or Avante to Rio, etc.) on the servers Laserfiche is currently installed on. This includes installing new modules
that are included with your new licensing platform, installing and configuring Directory Server, Converting/Migrating
users from your repository to Directory Server if needed, and upgrading your existing Laserfiche applications to the
newest supported versions.
CLIENT DELIVERABLES
Allow access to all servers that have Laserfiche products installed on them.
Provide a Windows Account that has administrative rights to each Laserfiche server (can create, write, and read
the various Laserfiche databases, and query Active Directory).
Acquire, install, and set up SSL/TLS Certificates that meet Laserfiche requirements.
• Open necessary Firewall ports.
MCCII DELIVERABLES
• Perform licensing update to upgrade Client to defined platform and newest supported version of Laserfiche.
• Install and configure new modules in one environment (e.g., Test, Dev, Staging, QA, etc.) not currently owned by
Client to not exceed: Directory Server, Web Client, Forms, Workflow as outlined in the Laserfiche assumptions
section.
• Install and configure Directory Server on the appropriate server per MCCi best practices.
• Convert/Migrate repository user accounts to Directory Server (some pre -requisites apply).
• Configure Laserfiche web products for Single Sign -On using LFDS authentication in one environment (e.g., Test,
Dev, Staging, QA, etc.).
EXCLUSIONS
• Migrating Laserfiche system or MS SQL to new Windows Servers.
• Migrating existing Laserfiche environment/applications to new environment.
• Installing and Configuring Failover Clusters or Load Balancing.
• Configuring Servers in DMZs.
• Configuring Identity Providers other than native Active Directory.
• Metadata Configuration.
• Training and/or video recordings.
ASSUMPTIONS
• Existing SQL Server version instances meet Laserfiche requirements.
• Existing Windows Server version meets Laserfiche requirements.
• Google Chrome or Chrome Microsoft Edge is installed on all Laserfiche servers.
Addendum No. 1 to Master Services Agreement No. 20091 Page 6 of 14
Laserfiche Server version 8 and Laserfiche Workflow version 8.3 or higher is currently installed.
LASERFICHE POWERPACK BY MCC!
INSTALLATION AND CONFIGURATION PACKAGE
MCCi provides installation and configuration services to assist MCCi's clients and help them quickly utilize the benefits
of these powerful features.
CLIENT DELIVERABLES
Provide IIS web server to host the Data Analytics website
Provide SQL Server to host Data Analytics database (will be created during the initial configuration)
Provide server/workstation to install OCR Scheduler and Data Analytics service
Provide Laserfiche Workflow server to install and configure custom Workflow Activities
Provide a dedicated Laserfiche named user license for PowerPack to utilize
MCC! ACTIVITIES AND/OR DELIVERABLES
Install and configure PowerPack components on a single server. Workflow custom activities will be installed on
the Workflow server
• Install PDF and Microsoft Office iFilters
• Provide one remote overview training
EXCLUSIONS
• Configuring OCR Scheduler to extract text from electronic files other than PDF and MS Office files (Tiff files will
still be OCRd)
• Files in Laserfiche Record Series will not be OCRd
ASSUMPTIONS
• PowerPack is whitelisted with Clients antivirus software
• Client environment supports the latest Laserfiche SDK runtimes
Addendum No. 1 to Master Services Agreement No. 20091 Page 7 of 14
SUPPLEMENTAL SUPPORT PACKAGES
As Client's first-tier solution provider, MCCi provides multiple options for technical support. Client's annual renewal
covers application break/fix support, version downloads, and continued educational resources. MCCi offers
supplemental support packages to cover remote training, basic configuration services, and maintenance of existing
business processes. MCCi Managed Support Services (MSS) or Process Administration Support Services (PASS)
packages are strongly encouraged to be included with every renewal. Supplemental Support Packages are annual
subscriptions and pricing is based on the package purchased and an advanced discounted block of hours, which
expire on the same date as Client's annual renewal.
LASERFICHE
Description
'
PASS 2
Easy access to MCCi's team of Certified Technicians for application break/fix support Issues (i.e.
error codes, bug fixes, etc.)'
•
Remote access support through web conferencing service `
•
Access to product update version and hotfixes (Client Download)'
•
24/7 access to the Laserfiche Support Site and Laserfiche Answers discussion forums'
•
Additional Remote Basic Training
•
Additional System Settings Consultation
•
Assistance with Implementation of Version Updates
•
Annual Review (upon Client's request) of Administration Settings
•
Priority Offering of Laserfiche CPPB & Laserfiche Empower Registration Scholarships
•
Configuration and maintenance of basic business processes and MCCi packaged solution utilizing
Laserfiche Forms and Workflow
•
Configuration of Laserfiche Quick Fields sessions
•
Basic Records Management Module Overview Training
•
Administration Configuration Services
•
Dedicated Certified Professional
•
Proactive recurring consultation calls upon the Client's request
•
Annual Review of business process configurations
•
Institutional Knowledge of Client's Solution
•
Maintenance of MCCi/Client configured complex business processes
•
Ability to schedule after-hours migrationstupgrades
Monday -Friday 8 am to 10 pm ET and Saturday -Sunday from 12 pm to 4 prn ET
•
Basic JavaScript, CSS, and Calculations for Laserfiche Forms*
•
Clients Support/Subscription Renewal includes these benefits, regardless of whether a supplemental package is purchased.
* Excludes the development of new integrations, large-scale development projects, and SQL queries.
** Hours: MCCi allows clients to use their hours for a multitude of services, as long as a request will not start a service that cannot be completed
with the hours available. None of the packages listed above are intended to be utilized to configuration a new complex business process. In those
instances, a separate SOW is required.
Addendum No. 1 to Master Services Agreement No. 20091 Page 8 of 14
BUSINESS PROCESS DEFINITIONS (RELATIVE TO THETABLEABOVE)
A Workflow, Forms, or Quick Fields process that automates or streamlines an organization -specific process.
• BASIC: A business process requiring minimal configuration and virtually no institutional knowledge of the Client's
business process, allowing an MCCi Application Support Analyst to assist with configuration, support, and
maintenance of the process.
• COMPLEX: A large business process with an extensive configuration that is mission -critical to the organization.
• EXAMPLES: Large accounts payable process with a high volume of transactions, approval steps, database
lookups, etc. Complex business processes require MCCi's Application Support Analyst to have
institutional/process knowledge to configure the process.
• For creation of new complex Forms, Workflow, and Transparent Records Management configurations, please
discuss a Business Process Configuration Service with Client's Account Executive or Account Manager.
• MCCi Packaged Solution: A solution MCCi has created for a market that has a specific business process
automation use.
SUPPLEMFNTAL SUPPORT PACKAGE DESCRIPTIONS
CLIENT RESPONSIBILITIES (ALL PACKAGES)
• For self -hosted (applications hosted by Client) solutions: Configuring/maintaining backups and any general
network, security, or operating system settings outside of Client's solution (Laserfiche, ABBYY, Blue Prism).
• Managing application -level security.
• Managing and creating retention policies related to Records Management Module.
• Providing an IT contact (internal or third -party) for MCC! to work with as necessary.
• Providing remote access capabilities as needed. If the Client requests MCC! to have unattended access, the Client
assumes all responsibility for the related session(s). The Client will work with MCCi to set up user profiles, user
tags, etc. to allow desired security rights/access.
• Creating/providing process diagrams (and any other necessary paperwork/exampies).
PROCESS ADMINISTRATION SUPPORT SERVICES LEVEL 2 (PASS 2)
PASS 2 includes the benefits of PASS and provides the ability for MCCi to maintain complex business processes, which
requires knowledge transfer and maintenance of that knowledge. PASS 2 pricing for the advanced block of hours is
based on a flat fee and MCCi's Application Support Analyst hourly rate discounted by 10%. The number of hours
included is based on active products and will expire on the same date as Client's annual renewal. PASS 2 can be used
for the following:
• ANNUAL REVIEW OF BUSINESS PROCESS CONFIGURATIONS
• INSTITUTIONAL KNOWLEDGE OF CLIENT SOLUTION
Turnover within Client's organization can happen, and it's important to have a plan. Who will help Clients new
solution administrator get up to speed on Client's processes and solutions in place? Leave that to us. MCCi
documents Client's specific organization's usage and implemented business processes, integrations, etc., and
are able to assist with the knowledge transfer to the new solution administrator if needed.
• MAINTENANCE OF MCCUCLIENT CONFIGURED COMPLEX BUSINESS PROCESSES
The assigned representative can maintain MCCi or Client configured complex business processes. For example,
minor tweaks, updates due to upgrades, process improvements, etc.
• ABILITY TO SCHEDULE AFTER-HOURS MIGRATIONS/UPGRADES
Avoid MCCi's after-hours premium charge for server migrations and upgrades. PASS 2 clients can schedule these
anytime Monday -Friday from 8 am to 10 pm ET and Saturday and Sunday from 12 pm to 4 pm ET.
• BASIC JAVASCRIPT, CSS AND CALCULATIONS FOR LASERFICHE FORMS
Addendum No. 1 to Master Services Agreement No. 20091 Page 9 of 14
Excludes complex scripting.
BASIC LASERFICHE WEBLINK/PUBLIC PORTAL CUSTOMIZATION
MCCi will help customize Client's WebLink/Public Portal to meet Client's needs.
SERVICE LEVEL AGREEMENT (SLA)
MCCi's SLAB are offered as additional options to Client's annual support/subscription. An SLA offers clients escalated
response times depending on the severity of the support issue, as well as other additional benefits. The SLA
documentation and pricing is readily available upon request. MCCi currently has two separate SLAB available:
• Infrastructure Hosting
• Application Support (Client Self -Hosted)
• Application Support (Cloud Applications)
THE TRAINING CENTER FOR LASERFICHE
MCCi's Training Center for Laserfiche annual subscription provides an easy, cost-effective way for all users in Clients
organization to access training videos for Laserfiche and ABBYY.
BENEFITS
• 24/7 access to on -demand Laserfiche training videos and other resources
• Reduction in training expenses
• Caters to all skill levels from Basic Users to Advanced System Administrators
• Unlimited access for Client's entire organization
• User determined schedule and pacing
• Reduction in internal support and increased user productivity
• Increased efficiency through improved internal usage/adoption
• Instant/budgeted training available in the case of employee turnover
• Enhance Client's organization's internal Laserfiche training program
*The Training Center subscription gate is based on Laserfiche user counts
Addendum No. 1 to Master Services Agreement No. 20091 Page 10 of 14
MCCi ASSUMPTIONS
TECHNICAL SUPPORT
Clients may contact MCCi support via MCCi's Online Support Center, email (support@mccinnovations.com), or
telephone 866-942-0464. Support is available Monday through Friday (excluding major holidays) from 8 am to 8 pm
Eastern Time.
PROFESSIONAL SERVICES
CHANGE ORDER PROCESS
Any deviations from the contract will be documented in a Change Order that Client must execute.
CONFIGURATION ASSISTANCE
Many of MCCi's packages list remote configuration assistance for up to a certain number of days. This is based on
total days, not business days.
TRAVEL
MCCi will schedule travel in consecutive days for most engagements unless otherwise stated or agreed upon.
SCHEDULING
All rates are based on normal business hours, Monday through Friday from 8 am to 5 pm local time. If scheduling
needs to occur after business hours, additional rates may apply.
RETURN POLICY
Any product returns are subject to the manufacturer's return policy.
LIMITED LIABILITY
If the Master Agreement is silent on each Parties' limited liability, liability is limited to the amount of dollars received
by MCCi directly associated with this Order.
PRE-EXISTING INTELLECTUAL PROPERTY (IP)
The following products noted below are deemed Pre-existing IP as defined in the Master Agreement and are not
considered "Works Made for Hire" and as such all rights, title or interest remains with MCCi. Client shall retain, a non-
exclusive, royalty -free, world-wide, perpetual license to use the product(s) is such product(s) is integrated into the
solution purchased by Client.
• Laserfiche Powerpack by MCCi
• Laserfiche EnerGov Integration by MCCi
• Laserfiche Neogov Integration by MCCi
• GoFiche Suite forAvante/Rio/Subscription
• Common Web Service API for Laserfiche
CLIENT SOLUTION CUSTOMIZATIONS
Client may also choose to customize their system internally, without MCCi's help. MCCi is not responsible for any
damages caused by the user's customization of the system not performed by MCCL MCCi will not be held responsible
for correcting any problems that may occur from these customizations. Routine updates to as provided by software
Addendum No.1 to Master Services Agreement No. 20091 Page 11 of 14
manufacturers may affect any customizations made by entities other than MCCL If MCCi's help is required to
correct/update any customizations made by any entity other than MCCi, appropriate charges will apply.
CLIENT INFORMATION TECHNOLOGY ASSISTANCE
For MCCi to excel in providing the highest level of service, Client must provide timely access to technical resources.
Client must provide adequate technical support for all MCCi installation and support services. If Client does not have
"in-house" technical support, it is Client's responsibility to make available the appropriate Information Technology
resources/consultant when needed.
Addendum No. 1 to Master Services Agreement No. 20091 Page 12 of 14
LASERFICHE ASSUMPTIONS
The following assumptions are current as of the date of order. Manufacturer's terms and conditions are subject to change.
HARDWARE REQUIREMENTS & INSTALLATION
Client is responsible for ensuring they meet the recommended hardware requirements, which are available upon
request. One (1) of each of the following components will be installed as part of Client's Laserfiche solution by default
unless Pricing section states otherwise:
LASERFICHE SUBSCRIPTION
• Laserfiche Server
• Windows Client & Administration Console
• Web Client*
• Mobile Server
• Federated Search*
Directory Server (LFDS)* t
• ImportAgent
• Workflow (Professional/Business only)
• Forms* (Professional/Business only)
• Audit Trail
*Requires SSL/TLS Certificate. Client is responsible for acquiring and installing prior to Laserfiche implementation.
Certificate requirements for Laserfiche Directory Server can be found here.
tRequired for all Rio and Avante systems and cannot be removed.
Note: Configuring a test environment settingup an external DMZ, and/orsetting up failovedlood balancing are not included
by default and must be detailed and priced in the applicable Statement of Work to be implemented.
LASERFICHE END USER LICENSE AGREEMENT (EULA)
By accepting this Order, Client acknowledges Laserfiche's EULA and agrees to abide by its terms and absolve MCCi of
any Laserfiche product -related liability.
LASERFICHE SOFTWARE SUPPORT PLAN
MCCi acts as first-tier support and works with Laserfiche, who would provide second-tier level support when needed.
Laserfiche software support plans are applicable to actively supported perpetual software and are bundled with on -
premises Subscription and Cloud systems. All software support plans are on a yearly subscription basis and
accompany the applicable software product designed, developed, created, written, owned, or licensed by Laserfiche.
On -premises Subscription and Cloud system subscribers are advised to export data from their Laserfiche system
prior to cancellation or any other termination.
ACTIVE LASERFICHE SOFTWARE SUPPORT PLAN BENEFITS INCLUDE:
• Easy remote access to MCCi's team of Laserfiche Gold Certified Support Technicians
• Access to new product update versions and hotfixes
• Software credit eligibility for product upgrades, as determined by Laserfiche's then current policy
• Continued access to Client's Laserfiche solution*
* Specific to Laserfiche Cloud and Laserfiche on -premises Subscription licensed Clients
POLICIES
• To receive periodic product updates for a Laserfiche Software Solution, its associated software support plan must
be purchased and maintained throughout the software term.
• All software support plan subscriptions are annual, prepaid and non-refundable
• The annual term start date for new systems is established by Laserfiche at the time MCCi submits an order to
Laserfiche on Client's behalf.
Addendum No. 1 to Master Services Agreement No. 20091 Page 13 of 14
For platform upgrades, software and support credit eligibility is determined by Laserfiche's then current policy.
To receive any available software or support credit, Clients support plan must be active (i.e., support plan has not
expired)
For expansion purchases, the applicable service period is prorated to match Clients existing or future service
period, which is dependent on Laserfiche's then current policy and the timing of the expansion order vs. the
Client's annual service period renewal date (i.e. prorating for less than four months may not be permittable due
to the timing of renewal invoicing.)
LATE PAYMENTS
• If payment is not received before Client's renewal date, Clients Laserfiche software support plan expires. Please
allow up to five (5) business days after receipt of payment for MCC! to process renewal payment to Laserfiche.
• Impact of Expiration:
• Client will be able to access MCC! Support Technicians for 30 days post expiration. However, if there are support
issues that require Laserfiche involvement, these issues cannot be resolved until Clients support is renewed.
• Perpetual software support plan: Access to the Laserfiche support website and Laserfiche technicians will no
longer be available until MCCi receives Clients renewal payment and processes payment to Laserfiche.
• Laserfiche on -premises Subscription or Laserfiche Cloud: Access to Clients Laserfiche solution will be turned off
after 30 days and Clients access to the Laserfiche support website, and Laserfiche technicians will no longer be
available until MCCi receives Client's renewal payment and processes payment to Laserfiche. Laserfiche on -
premises Subscription Clients must reactivate the on -premises Subscription system following payment of the
software support plan renewal to ensure uninterrupted usage.
• Reinstatement Fees: In order to receive uninterrupted support for perpetual on -premises Laserfiche Software
Solutions, Client must maintain a software support plan for the term of the Laserfiche Software Solution. In the
event that Client's software support plan is expired for more than 45 days, the plan will need to be reinstated.
Reinstatements reset the annual date of the software support plan, and the cost includes one year of the software
support plan in addition to the Reinstatement Fee. The Reinstatement Fee is a 10% markup on the lapsed value
of the software support plan. The Reinstatement Fee includes the number of days lapsed since your software
support plan expired.
INTEGRATIONS
Third -party Laserfiche integrations or utilities may consume one (1) or more Laserfiche user licenses depending on
how the vendor designed and coded the integration. These additional licensing needs should be verified by Client
and considered in the user licensing purchased.
LASERFICHE SOLUTION PROVIDER OF RECORD
As Client's current Solution Provider of Record, Laserfiche's policy dictates that MCCi is the only Laserfiche Solution
Provider that has access to Clients support account, along with the ability to download software licenses and
activations, process subscription renewals and initiate additional purchases on Clients behalf. Unless Client decides
to cancel Clients contract with MCCi or work with Laserfiche to formally change Client's Laserfiche Solution Provider
of Record, future purchases and subscription renewals will be processed and provided by MCCL
Addendum No. 1 to Master Services Agreement No. 20091 Page 14 of 14
Estimate
City of Luarel
Issued: December 3, 2021
TABLE OF CONTENTS
Recommended Solution Overview: Laserfiche..........................................................................................3
LaserficheSubscription.................................................................................................................................................................................4
Laserfiche Subscription Licensing Guide....................................................................................................5
Laserfiche Subscription Definitions............................................................................................................6
Estimate..........................................................................................................................................................9
MM Estimate Page 2 of 10
RECOMMENDED SOLUTION OVERVIEW: LASERFICHE
MCCi is recommending the Laserfiche solution and MCCi Professional Services for your organization. With capabilities
ranging from electronic records management to document routing, electronic forms, and integrations, Laserfiche is
a powerful solution that enables the entire enterprise. Please keep in mind some of the features of Laserfiche:
I MCD-CD1PNDLY
ie is very easy to learn, navigate, and use. With a folder structure
ar to Windows Explorer, Laserfiche will seem familiar to your staff,
iing them the confidence to begin scanning and retrieving
documents almost immediately after installation.
COMPREHENSIVE SECURITY
Laserfiche Comprehensive Security allows you to control and
administer the security of your documents. You determine
which functions, such as scanning and printing, each staff
member may use.
INTELLIGENT SEARCH
The Laserfiche Search Engine is a powerful tool to help users
find the documents they need during their day-to-day processes,
including full -text search, index search, and document and folder
ime. The Laserfiche full -text search unlocks the contents of your
ments; if you need to find a word or phrase within a document,
e retrieves it immediately. An easy Google -style toolbar is
available for searching as well.
INTEGRATION
Laserfiche is the central repository for records in your organization and allows you to integrate other main line -of -
business solutions easily. Whether you are looking for a way to integrate with a departmental solution, ERP solution,
Microsoft Office application or SharePoint, etc., Laserfiche has options available to reduce duplicate data entry and
provides seamless access to your records.
E -FORMS & BUSINESS PROCESS AUTOMATION
Laserfiche allows users to capture information while automating and transforming business processes. Users are
finding efficiencies by reducing the time processes take and giving users access to
information instantaneously through the implementation of Laserfiche Forms and
Laserfiche Workflow, resulting in cost savings for the organization. - —.
MOBILITY & WEB TOOLS
Mobile devices are used in organizations for day-to-day operations.
Laserfiche has options available to ensure you can access Laserfiche
from these devices and perform related actions quickly on the go.
There are also options to give your outside citizens/customers access
to records through the web to promote transparency and
decrease records requests.
i<.-.: TICCi Estimate
Page 3 of 10
LASERFICHE SUBSCRIPTION
MCG is recommending the Subscription platform for your organization. Laserfiche Subscription seamlessly combines
traditional content services platform (CSP) functionality with powerful business process management, auditing tools,
and security. This platform is designed for clients like you, who innovate and evolve with changing technologies,
digitally transforming their organization, and expanding business processes across the enterprise.
Unlike purchased perpetual licensing, Laserfiche Subscription lowers your initial licensing costs based on subscribing
to the rights to use Laserfiche products and services instead of owningthem. With included functional ranging from
records management (DoD 5015.2 certified) to document routing, electronic forms, and batch processing tools,
Laserfiche Subscription provides an easy-to-use, cost-effective platform for automating day-to-day business
processes. By providing unlimited document repositories and servers, Laserfiche Subscription supports development,
testing, staging and production, putting you in complete control of your business processes and system design.
.:%Mcci Estimate Page 4 of 10
LASERFICHE SUBSCRIPTION LICENSING GUIDE
To determine which platform/licenses are applicable, please refer to the Pricinesection.
t Public Portal and Forms Portal are licensed per Laserfiche Application Server.
f t Quick Fields is licensed per machine.
*A sandbox environment includes 10 users Laserfiche Directory Server and any additional add-ons purchased, such as portals.
MM Estimate Page 5 of 10
PLATFORMLASERFICHE
Application Servers
Starter
1
Professional
Unlimited
Business
Unlimited
Repositories
1
15
15
Database O tions
SQL Express
FULL USE ACCESS
SQL
LICENSES
SQL
Full Named Users
Starter
Minimum of 1
Professional
Minimum of 10
Business
Minimum of 25
Snapshot
Included
Included
Included
Email
Included
Included
Included
Web Client
Included
Included
Included
Mobile Access
Included
Included
Included
Audit Trail
Included (Starter)
Included (Starter)
Included (Advanced)
Advanced is Add-on Option
Workflow
Not Available
Included
Included
Connector
Not Available
Included
Included
Forms Professional
Not Available
Included
Included
Enterprise Identity
Not Available
Not Available
Included
Management
LIMITED USE ACCESS
LICENSES
Participant UsersNot
Starter
Available
Professional
Add-on Option,
Business
Add-on Option,
Minimum of 10
Minimum of 10
Communit Users
Not Available
Add-on 0 tion
Add-on Option
Education Users
Not Available
Add-on 0 tion
Add-on O tion
MODULEr
LICENSES
Import Agent with Email
Starter
Included
Professional
Included
Business
Included
Archiving
ScanConnect
Add-on Option
Add-on Option
Add-on Option
Public Portal (WebLink) t
Options: Public Portal for 1, 2 and
Options: Public Portal for 1, 2 and
Unlimited Public Portal Included
Unlimited Laserflche Servers
Unlimited Laserfiche Servers
Records Management
Not Available
Add-on Option
Included
Quick Fields Complete with
A enc tt
I Add-on Option
10 Installations Included
10 Installations Included
Forms Portal t
Not Available
Add-on Option
3 Instances of Forms Portal
Included
Sandbox*
Add-on O tion
Add-on O tion
3 Sandboxes Included
INTEGRATIONS
Microsoft 3651ntegration
Starter
Professional
Business
with Simultaneous Editin
Included
Included
Included
Integration with SharePoint
Included
Included
Included
Federated Search
Not Available
Included
Included
Integration with DocuSi n
Add-on Option
Add-on Option
Included
Integration with LaserAp
Add-on Option
Add-on Option
Add-on Option
Laserfiche for Ricoh MFD
Add-on Option
Add-on Option
Add-on Option
Certified Integration with
SAP ArchiveLink
Add-on Option
Add-on Option
Add-on Option
t Public Portal and Forms Portal are licensed per Laserfiche Application Server.
f t Quick Fields is licensed per machine.
*A sandbox environment includes 10 users Laserfiche Directory Server and any additional add-ons purchased, such as portals.
MM Estimate Page 5 of 10
LASERFICHE SUBSCRIPTION DEFINITIONS
To determine which licenses are applicable, please refer to the Pricine section. Your specific implementation may not
include all features below.
LASERFICHE SUBSCRIPTION
Laserfiche Subscription allows organizations to access the entire Laserfiche product suite at a cost-effective price
point. It is accessible, convenient and designed to help your organization scale. With Laserfiche Subscription, you have
the flexibility to manage licenses based on user roles or expected growth so you can easily scale your deployment
with your organization. Laserriche offers three different tiers: Starter, Professional and Business. All Laserfiche
Subscription tiers include:
• Web Client: Enables subscription users to access content through a web browser.
Laserfiche Mobile: An app (Android and Apple) that enables you to capture, upload, and securely access and
work with documents inside Laserfiche while on the go.
• Laserfiche Snapshot: "Print" electronic documents into your repository as TIFF images with this virtual printer.
Laserfiche Snapshot works as though you had printed the document and then scanned it back into Laserfiche but
allows you to skip the step of making a physical printed copy.
• Audit Trail: Track activities performed in a Laserfiche repository and generate reports. Auditing helps to show
compliance with legal regulations and contributes to the security of the Laserfiche repository.
• Automated text extraction: Automatically extract specific text.
• Import Agent with Email Archive: A tool for automatically importing files into the Laserfiche repository from a
Windows folder, and the Email Archive allows you to automatically archive emails to Laserfiche. Email Archive can
extract and assign metadata to the emails saved in Laserfiche, as well as extract and save attachments and the
email's distribution list file.
• Microsoft Office Integration: Integration with Microsoft Office® Suite. Allows for direct content import as well
as indexing capabilities. As a part of this integration, emails and attachments stored in Outlook can be imported
to the repository with a single click and auto indexed with information such as sender, subject, time received, etc.
• Integration with SharePoint: The SharePoint Integration (SPI) is built on the power of Laserfiche Web Client, a
Section 508 -compliant thin client that reduces installation, support, and maintenance requirements. The
integration requires an on -premises installation of SharePoint.
LASERFICHE BUSINESS SUBSCRIPTION
Please refer to the Pricing section to determine which package was quoted. This functionality provides many tools to
automate business processes and reduce manual work:
• Full SQL Support
• 15 Repositories per Laserfiche Application Server
• Workflow: Automates business processes, such as approvals, routing based on conditions, or database
integrations, improving consistency with how records are filed in Laserfiche.
• Forms Professional: Laserfiche Forms allows organizations to create electronic fellable forms for collection and
processing information and has flexible design options to meet your organization's needs. You can:
• Create custom forms from a library of field or selection elements.
• Utilize the Business process library includes (10.1+) a digital library of prebuilt form templates designed for
easier process automation deployment
• Automate business processes for form data to follow, such as decision-making, emailing, or approvals
(dynamic behaviors available with CSS and JavaScript).
• Role -based security is included to allow and restrict access to necessary functions for form submitters,
reviewers, approvers, form creators, and system administrators.
r;..MCCi Estimate Page 6 of 10
Reporting tools allow different views of details on submitted forms such as:
• User view of details about all submitted forms.
• Approver "dashboard" of submissions awaiting approval.
• Administrator views of all submissions by form and approval status.
• Forms can be used internally or externally (with the appropriate licensing). Publication options include a login
to forms system, public URL, secure URL, or embedded into a webpage.
• Reporting and Analytics: Use out-of-the-box reports or create custom reports on process data for insights to
make informed decisions.
• Connector: Provides a no -code means for integrating Laserfiche with line -of -business applications
• Records Management Edition: Process records and record folders according to a life cycle, through creation,
retrieval, storage, and disposition.
• Enterprise Identity Management: The Enterprise Identity Management add-on expands out Laserfiche
Directory Server capabilities, making it easier for enterprise organizations to manage users at scale. This includes
on -demand (just -in -time) license provisioning to onboard SAML and Active Directory (AD) users automatically as
they login to Laserfiche for the first time, as well as a self-service portal where users can upgrade their license
type. Additionally, documentation for the LFDS AN is available, including code samples, to support the
development of custom on -boarding user flows. This add-on is particularly relevant for organizations with SAML
or enterprise organizations (500+ employees, 1,000+ licenses) with AD. This product requires an SOW for
implementation.
• SDK: Access to the same Web Services, API's and libraries for integration with other applications.
• Quick Fields Complete with Agent: An advanced automated data capture solution. The complete suite of
modules for Quick Fields are included along with Agent that allows scheduled automated processing sessions
around the clock, without operator intervention.
• Public Portal: With unlimited views, share documents with people outside the organization, providing read-only
access to specific documents without signing in.
• Forms Portal: With unlimited submissions, allow non -authenticated users to view and submit public starting
forms. Laserfiche Business Subscription comes with 3 installations of Forms Portal.
• Sandbox: A sandbox environment includes 10 users, Laserfiche Directory Server and any additional add-ons
purchased, such as portals. Laserfiche Business Subscription comes with three (3) sandboxes.
• Federated Search: A web application that allows you to perform searches across multiple repositories at the
same time.
• Laserfiche Integration with DocuSign: Initiate a signing process from within Laserfiche Cloud. Users may select
the type of signing process they are initiating and attach documents that need to be a part of that process. Once
the signing process completes, documents are imported back into the Laserfiche Repository from DocuSign as
new versions of the un -signed document. Information captured during the signing process may be mapped to
Laserfiche metadata fields.
LASERFICHE BUSINESS SUBSCRIPTION ADD-ONS
• Participant Users: For employees in need of read-only repository access and the ability to participate in forms
processes. Education Participants are available for educational institutions.
• Community Users: For non -employees and non -contractors. Provides read-only repository access and ability to
participate in forms processes (i.e. Vendor Management, Residents).
• ScanConnect: Enables the use of ISIS scanning drivers with Laserfiche scanning.
• Certified Integration with SAP ArchiveLink: Allows you to configure a Laserfiche repository as a content
repository in SAP. Archive content from SAP in Laserfiche as well as search, retrieve, update, and delete archived
content.
:. IT1CCi Estimate Page 7 of 10
Integration with LaserApp: This is a third -party application that helps Financial Services clients fill out and file
forms. Using the Laserfiche integration with Laser App, you can then store those forms in Laserfiche, and extract
information from your forms to populate Laserfiche metadata.
Laserfiche for Ricoh MFD: A single integrated solution in which scanning, searching, browsing, and printing from
the Laserfiche Server can be performed.
%,. filCCi Estimate Page 8 of 10
ESTIMATE
Client Name: City of Laurel
Estimate Date: December 03, 2021
Estimate Number: 22010
Estimate Type: Platform Change
Product Description:
Qty.
Unit Cost
Annual Tota/
LASERFICHE ANNUAL SUBSCRIPTION - BASIC
Q Laserfiche Municipality Site License Subscription
1
$3,100.00
$3,100.00
(Population Less than 10,000)
Q Laserfiche Records Management Subscription
1
Included
Included
Q Laserfiche Public Portal Subscription for Unlimited Laserfiche
1
Included
Included
Servers
0 Laserfiche Quick Fields Complete with Agent Subscription (10 -Pack)
1
Included
Included
Q Laserfiche Advanced Audit Trail Subscription
1
Included
Included
Q Laserfiche Forms Portal Subscription
3
Included
Included
Laserfiche Sandbox Subscription
3
Included
Included
Q Laserfiche Integration with DocuSign Subscription
1
Included
Included
Laserfiche Annual Recurring Subscription Subtotal
$3,100.00
MCCi ANNUAL SUBSCRIPTION
Q Laserfiche PowerPack by MCC! Subscription 1 $1,000.00 $1,000.00
Requires dedicated Full Named User.
MCCi Annua/ Recurring Subscription Subtotal $1,000.00
MCC! SUPPLEMENTAL SUPPORT SERVICES SUBSCRIPTION
W1 Process Administration Support Services for Laserfiche, Level 2 1 $7,245.00 $7,245.00
Client needs are estimated based on the current components
provided herein: up to 25 hours that will expire at the end ofyour
renewal term.
Q Training Center for Laserfiche Site License, Population Less than 1 $450.00 $450.00
10,000
Q MCCi SLA for Laserfiche Site License, Population Less than 10,000 1 $600.00 $600.00
MCCi Supplemental Support Services Annual Recurring Subscription $8,295.00
Subtotal
GRAND TOTAL - RECURRING ANNUAL SUPPORT/SUBSCRIPTION
;:.MCCi Estimate Page 9 of 10
Service Description:
Qty.
unit cost
Total
MM SERVICE PACKAGES
Implementation Services Package
1
$1,025.00
$1,025.00
Cost is based on the current components provided herein. MC05
certified personnel will administer these services to assist Client
with implementing the software/subscription components
purchased.
Q Laserfiche Licensing Platform and Version Upgrade Package
1
$4,100.00
$4,100.00
Laserfiche PowerPack by MCCi Installation and Configuration
1
$1,025.00
$1,025.00
Package
Service Packages Subtotal
$6,150.00
EXISTING LASERFICHE SOFTWARE SUPPORT CREDIT
RI Existing Laserfiche Software Support Credit Total TBD
EXISTING MCCI SUPPLEMENTAL SUPPORT CREDIT
Existing MM Supplemental Support Credit Total TBD
NOTE.- The information presented in this document is based on the results of MCO and Clients collaborative
preliminary discovery thus far and merely serves as an estimate to be used for planning purposes. As planning and
discoverycontinue, the projectscope and costs may change to meet the specific needs of the Client. MCG will present
a formal detailed pricing proposal and projectscope for approval prior to the start ofany project. This is nota formal
quote. Additional services will likely need to be included based on required discoverysession.
:MM Estimate Page 10 of 10